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About

Summary: Bassett Healthcare Network is a nonprofit health system based in Cooperstown, NY, serving a rural eight-county region in upstate New York. It operates six hospitals, outpatient centers, skilled nursing facilities, and school/community health programs across a 5,600-square-mile area. The network emphasizes integrated care and has a workforce of about 953 employees, with annual revenue around $4.1M (note: figures may include combined metrics). The organization was founded in 1922 and is headquartered at 1 Atwell Rd, Cooperstown, NY. It provides care through multiple locations in New York, including sites in Cobleskill, Delhi, Little Falls, Oneonta, and Cooperstown.

Clinic Type

Family Medicine

Address

Bassett Health Center Oneida, Oneida, NY

Phone

(315) 231-5400

Email

surprisemedicalbills@dfs.ny.gov

Opening Hours

7:00am - 5:00pm

Telehealth

Offers Virtual Visits

Services Offered

  • Primary care
  • Family medicine
  • Wellness exams
  • Annual physicals
  • Preventative care
  • Prescriptions
  • Family planning
  • Flu shots
  • Sick visits
  • Cancer screenings
  • Well woman visits
  • Routine screenings
  • Routine blood tests
  • Chronic condition care
  • Nutrition counseling
  • Elder care
  • Depression prescriptions and referrals
  • Anxiety prescriptions and referrals

Team

  • Deirdre Keenan — PA
  • Erin Murphy — FNP-BC
  • Caroline Donlon — FNP
  • Kwame Adusei — MD
  • Timothy Fisher — PA
  • Grace Digman — FNP-C

Insurance & Payment

Insurance, Self-pay

Languages Spoken

  • English

FAQs

What services are offered at the Oneida Health Center?

Annual physical exams, Preventative family medicine, Prescriptions, Family planning, Flu shots, Sick patient exams, Cancer screenings, Well woman visits, Routine screenings, Routine blood tests, Chronic condition care, Health and wellness, Nutrition counseling, Elder care, Depression prescriptions and referrals, Anxiety prescriptions and referrals.

Awards & Accreditations

  • NCQA NYS Patient-Centered Medical Home Recognition
  • NHSC approved site
  • NCQA Patient-Centered Medical Home Recognition

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Public review websites (e.g., localitybiz.com, usa.beautihost.com): Predominantly negative ratings on public review aggregators (often 1/5 stars) (Limited number of publicly aggregated reviews available)

Patients praise

  • Professionalism and patient care reported by some individuals
  • Praise for diagnostic accuracy of doctors and physician assistants when seen

Common complaints

  • Difficulty obtaining timely appointments
  • Concerns about staff conduct and perceived prejudice
  • Reports of inadequate or delayed medical diagnosis
  • Issues with administrative tasks like referrals
  • High costs perceived for minimal service time

"This place is having a hard time figuring out simple things like referrals... so we might need to find a new doctor if this is the norm here."

Review on localitybiz.com

"This Bassett Care Facility went above and beyond for me, they were all very professional, they have shown me that they care about the patients needs."

Review on usa.beautihost.com

"You go in there and just talk to a nurse practitioner (not even a doctor) for less than 5 minutes and get slapped with a $200 bill when they barely did anything."

Review on usa.beautihost.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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