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About

Summary: Trivalley Family Practice is a small primary care medical practice based in Vernon, New York, within the Oneida Health network. It employs 6 people and offers primary care services as part of Oneida Health’s network. Contact numbers are available for scheduling or inquiries. The practice operates under the Oneida Health umbrella with a focus on family and general medical care.

Clinic Type

Family Medicine

Address

115 Center St., Canastota, NY 13032

Phone

131-569-75272

Email

personnel@oneidahealthcare.org

Opening Hours

M – F: 9am – 5pm

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.2 out of 5 stars (based on 5 reviews) (5 reviews)

Patients praise

  • Providers described as professional, knowledgeable, and caring
  • Some patients feel comfortable and well-listened to during appointments

Common complaints

  • Difficulty reaching office staff via phone
  • Challenges with prescription refills and communication with pharmacy
  • Long wait times for new patient appointments
  • Administrative issues and scheduling errors

"One year wait to be a new patient... The lady answering the phone could probably use help too."

Birdeye patient review for Oneida Health Family Care

"[The doctor] is super nice and down to earth and doesn’t act like she is better than you. She makes you feel comfortable and listens."

Birdeye patient review for Oneida Health Family Care

"I have difficulty in getting prescriptions refilled... usually at least 2 requests from me and multiple requests from pharmacy."

LocalityBiz patient review for Oneida Health TriValley Family Practice

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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