MVHS Medical Group - Oneida Medical Office
Family Medicine • Oneida, NY • Since 2014
About
MVHS Medical Group operates across central New York as part of Mohawk Valley Health System (MVHS), which includes Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County. The MVHS Medical Group offers primary care through 15 locations and a broad range of specialty services, including Women’s and Children’s Health; General, Cardiothoracic, Vascular, Orthopedic, and Neurological Surgery; Advanced Endoscopy, Wound Care, Bariatric care, Cardiovascular and Comprehensive Stroke care; Cancer, Immune Health, Behavioral Health, Psychiatry and Neurosciences; Pulmonary Critical Care; and Urology. For the Oneida area, MVHS’s Oneida Medical Office is part of this broader network of primary and specialty care providers.
Clinic Type
Family Medicine
Address
131 Main Street, Oneida, NY 13421
Phone
+1-315-917-8199
hrhelpdesk@mvhealthsytem.org
Opening Hours
Office Hours: Monday - Friday, 8 a.m. - 4:30 p.m. Lab Hours: Monday - Friday, 7:30 a.m. - 3:30 p.m. Closed Daily: 12:15 p.m. - 1 p.m.
Services Offered
Team
Insurance & Payment
—
Discounts based on income and family size, Financial assistance program
Languages Spoken
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FAQs
What services are offered at the Oneida Medical Office?
Primary care for children and adults; laboratory services.
Is financial assistance available?
Yes, discounts or essential services are offered based on family size and income; financial assistance program available.
What are the office hours?
Office Hours: Monday - Friday, 8 a.m. - 4:30 p.m. Lab Hours: Monday - Friday, 7:30 a.m. - 3:30 p.m. Closed Daily: 12:15 p.m. - 1 p.m.
Do you offer after-hours care?
*After Hours Clinic available at select locations. Contact the office for additional information.
Is there a lab at the location?
Yes. The St. Elizabeth Lab Patient Service Center is at the same location. Lab scripts from any provider are accepted.
Who are the providers at this location?
Providers include Andrea Finocchiaro, DO; Lisa Dorsey-Bornfreedom, MD; Kristy Russ, NP.
Is the practice open to all patients regardless of ability to pay?
This practice serves all patients regardless of ability to pay. Discounts or essential services are offered based on family size and income. You can ask at the front desk or visit the website for more information.
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz: mixed reviews on LocalityBiz featuring both 1-star and 5-star ratings (small sample of individual reviews identified)
Patients praise
- praise for specific providers, notably NP Deb Clarey
- friendly and respectful phlebotomy and support staff
- thorough patient care and active listening by some clinicians
Common complaints
- long wait times
- billing and administrative disorganization
- difficulties with phone communication
- reports of unprofessional or insensitive staff interactions
"Deb is absolutely the best around! She takes the time to sit and talk with you and goes over everything on your chart. She gets things done. She is caring and makes you comfortable."
— LocalityBiz user Casandra"MVHS is absolutely horrible in every way. They have messed up my bills, they don't answer the phone and they are dramatically unorganized."
— LocalityBiz user Alex WinchellSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 1115 Workforce Initiatives Service Commitment Site Directory — Jun 28, 2026
- Approved Employers - Caring Gene Healthcare Career Pathways — Sep 15, 2025
- Select MVHS Medical Offices Offering Extended Hours and Walk-in Appointments - Mohawk Valley Health System — Oct 21, 2025
- SNAPSHOT: MVHS welcomes new primary care physician – Oneida Dispatch — Jul 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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