Audiology and Hearing Devices Clinic
Audiology • Palo Alto, CA
Clinic Type
Audiology
Address
2452 Watson Ct Palo Alto, CA 94303
Phone
650-723-5281
GuestServices@stanfordhealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye/Google aggregate: 2.3 out of 5 stars (based on 16 reviews) (16)
Patients praise
- Access to state-of-the-art equipment and facilities
- Instances of excellent care from specific audiologists
Common complaints
- Extremely long lead times for appointments (3-4 months or more)
- Difficult to reach staff by phone, long hold times, and unhelpful call center experiences
- Concerns over high costs, billing, and perceived poor value compared to other private practices
- Reports of administrative issues such as incorrect information from the call center leading to wasted trips, and long wait times on the day of the appointment
"Had very good experiences with this place a few years ago. More recently it's been long hold times on the phone and very long lead times for appointments (3-4 months or more)."
— LocalityBiz (Reviewer Tim Heckman)"Delayed wait times of over 1.5 hours from your scheduled time. If you take off of work for an appointment, plan for at least half a day... Audiologists are busy and don't respond to follow up portal messages. Poorly run clinic."
— LocalityBiz (Reviewer Mallory Ignacio)"Billed me over $1,000 after insurance for an audiology exam - 20 minutes sitting in a booth pressing buttons... This place epitomizes everything that is wrong with the US healthcare system."
— LocalityBiz (Reviewer Mick Zomnir)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Tinnitus Treatment Bay Area - California Hearing Center — Dec 13, 2025
- Pacific Hearing: Hearing Care in Menlo Park & Los Altos — Nov 14, 2025
- Menlo Park Hearing Care: Pacific Hearing Service Assessments — Nov 13, 2025
- California Hearing Center Voted #1 Private Practice — Mar 16, 2026
- BURLINGAME Hearing Aid Professionals & Services — Sep 28, 2025
Information sourced from the clinic's website as of July 10, 2026.
More audiology clinics in Palo Alto
Pacific Hearing Service is a privately held medical practice delivering hearing care in Silicon Valley, with offices in Menlo Park and Los Altos. Founded in 1977, the practice partners with top audiologists to provide comprehensive hearing healthcare, using up-to-date technology and patient-centered care. They operate three offices (Menlo Park and Los Altos) and have about 9 employees with annual revenue around $4.7 million. Contact: (650) 941-0664 or (650) 854-1980.
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