Pacific Hearing: Hearing Care in Menlo Park & Los Altos
Audiology • Palo Alto, CA • Since 1977
About
Pacific Hearing Service is a privately held medical practice delivering hearing care in Silicon Valley, with offices in Menlo Park and Los Altos. Founded in 1977, the practice partners with top audiologists to provide comprehensive hearing healthcare, using up-to-date technology and patient-centered care. They operate three offices (Menlo Park and Los Altos) and have about 9 employees with annual revenue around $4.7 million. Contact: (650) 941-0664 or (650) 854-1980.
Clinic Type
Audiology (multi-location group)
Address
3555 Alameda de las Pulgas, Suite 100, Menlo Park, CA 94025
Phone
650-854-1980
Alan@HearingtheCall.org
Opening Hours
Mon-Fri 8:30-6:30; Sat Closed (Los Altos) / Mon-Thu 8:30-5:30; Fri 8:30-4:30; Sat Closed (Menlo Park)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Current Offers
No-obligation callback from an expert hearing doctor
What Patients Say
Overall sentiment across review platforms: very positive
- Checkbook.org (Menlo Park): 89% superior overall rating (64 reviews)
- Checkbook.org (Los Altos): 91% superior overall rating (71 reviews)
Patients praise
- Highly professional, knowledgeable, and compassionate clinical staff
- Warm, welcoming, and patient-centered environment
- Effective diagnostic procedures and customized hearing care solutions
- Strong focus on taking time to explain options and technical details to patients
- Good availability for appointments, sometimes allowing for quick scheduling
Common complaints
- Some patients noted that prices for services or products were slightly higher than the local average
- Occasional need for further clarification regarding manufacturer warranty documentation
"Everyone makes time and space to hear your needs and answer your questions. I feel I am part of the Pacific Hearing family."
— Marcelo G. (patient)"She's very attentive and very compassionate, which is quite important with what she's doing helping disabled people. She is very professional."
— Fedor V. (patient)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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