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About

Ravenswood Family Health Network (RFHN) offers pediatrics as part of its integrated primary and preventive care. A nonprofit Federally Qualified Health Center focused on whole-person, patient-centered services, RFHN provides pediatric care alongside other services (dental, behavioral health, perinatal, pharmacy, health education) for children and families regardless of ability to pay. HQ and main operations are in East Palo Alto, CA, with additional offices in the East Palo Alto area. RFHN emphasizes serving underserved communities and maintaining culturally competent care. Contact: 650-330-7400 / 650-330-7416.

Clinic Type

Pediatrics

Address

Pediatrics locations: Ravenswood Family Health Center Main Clinic: 1885 Bay Road, East Palo Alto, CA 94303; MayView Mountain View Clinic: 900 Miramonte Avenue, 2nd Fl, Mountain View, CA 94040; MayView Sunnyvale Clinic: 785 Morse Avenue, Sunnyvale, CA 94085; MayView Palo Alto Clinic: 270 Grant Avenue, Palo Alto, CA 94306

Phone

(650) 330-7400

Email

medicalrecords@RavenswoodFHN.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatrics
  • Pediatric services including well child exams, routine screening, immunizations, chronic disease management, sick visits
  • CenteringParenting (available at Ravenswood campus)

Insurance & Payment

—

Languages Spoken

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FAQs

What pediatric services are available at Ravenswood Family Health Network?

Well child exams, Routine screening, Immunizations, Chronic disease management, Sick visits, CenteringParenting (available at Ravenswood campus)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps, Yelp, and various medical review aggregators.: Low to mixed ratings; for example, one source notes a 2.5/5 rating on Apple Maps and another reports a 1/5 rating in user feedback. (Varied review counts across platforms, typically ranging from a few to several dozen.)

Patients praise

  • Some patients report receiving good care from doctors and staff when appointments are successfully made
  • Appreciation for the clinic's clean environment
  • Positive recognition of individual staff members or departments by some patients

Common complaints

  • Difficulties with phone communication, including long wait times, unresponsive staff, and rude customer service
  • Frustration with appointment scheduling and availability
  • Concerns regarding perceived lack of care or communication from medical practitioners
  • Reports of staff turnover and inconsistent continuity of care

"Customer service at the referral center... are very rude and useless. They take very long or never reply your calls even you leave a messages."

— Apple Maps user review

"I wish there could be 0 stars and save a big headache for new patients. they never have appointments every time I have to make an appointment its a headache, the people who answer the phones are rude."

— User review from medical listing site

"Best doctors I have ever experienced! Maybe others are right about their busy schedule, but once you get your appointment they are very good at keeping you on a rotating schedule for care."

— User review from medical listing site

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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