Stanford Medicine Children's Health — Pediatrics - 842 Altos Oaks ...
Pediatrics • Palo Alto, CA
About
Stanford Medicine Children’s Health (Stanford Children's Health) is a nonprofit pediatric and obstetric care system centered around Lucile Packard Children’s Hospital Stanford. It operates the Bay Area’s largest pediatric-focused health network with comprehensive services across 65+ northern California locations and 85+ sites nationwide in the Western region. Key details: - Headquarters: Palo Alto, CA - Main contact: 1-650-497-8000 - Reach: Pediatric and obstetric care at diverse locations; services range from routine well-child care to treatment of rare and complex conditions - Aliases: stanford medicine children's health, lucile packard children's hospital, stanford children's health - Network scope: Over 65 locations in Northern California; more than 85 sites across the Western U.S. - Type: Nonprofit; Industry: Hospitals and Health Care - Related entities: Lucile Packard Children’s Hospital Stanford - Locations: 4 offices in the United States (all in Palo Alto, CA) with headquarters at 725 Welch Road, Palo Alto, CA 94304 If you’re seeking a specific pediatric service or a precise location, I can pull details for that clinic or department.
Clinic Type
Pediatrics
Address
842 Altos Oaks Drive, Los Altos, CA
Phone
(650) 941-6751
NICH@stanfordchildrens.org
Opening Hours
Monday–Friday 8:30 a.m. – 5:00 p.m.; Saturday 9:00 a.m. – 12:00 p.m. for urgent care only; Sunday closed (Lunch 12:00–1:30 p.m.)
Telehealth
Yes
Emergency Care
If you feel your child has a severe or emergency situation, call 911 or proceed to the nearest emergency room.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
If you feel your child has a severe or emergency situation, what should you do?
Call 911 or proceed to the nearest emergency room.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp via MapQuest: 3.0 stars (59 reviews)
- Unilocal: 3.9 stars (20 reviews)
- Healthgrades (for Dr. Amy Oro): 5.0 stars (1 review)
Patients praise
- High quality and knowledgeable individual doctors (e.g., Dr. Amy Oro)
- Supportive and professional care for children and parents
- Clean and convenient office setting
Common complaints
- Long wait times for appointments and on the phone
- Issues with administrative and front-desk staff, including reports of rudeness and lack of empathy
- Difficulty in seeing the preferred doctor when a child is sick
- Perceived impersonal service
"We love the doctor but the administration is really frustrating. We are put on hold for at least 20 minutes each time. We don’t get the doctor we have chosen when child falls sick - looks like they dont have much buffer in the appointment which is very annoying."
— A Better Place review"Excellent group of providers and staff. Always feel supported with our silly first time parenting questions. The office and rooms are clean and cute. Very thankful we selected a great pediatric..."
— Yelp reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Katayoon Shahinfar, MD - Pediatrician in Los Altos, CA | Healthgrades
- New Bass Center Clinic and Infusion Center to Facilitate Healing — Jul 15, 2025
- Stanford children’s hospital opens new treatment spaces - Palo Alto Online — Jul 21, 2025
- Lucile Packard Children's Hospital Stanford Continues to Rank as One of the Top Children's Hospitals in the Nation — Oct 7, 2025
- Small Baby With PDA Thrives After Having a Constellation of Symptoms at Just 6 Days Old - Stanford Medicine Children’s Health Blog — Nov 17, 2025
Information sourced from the clinic's website as of July 10, 2026.
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