Family Doctors in Palo Alto, CA - Sutter Health
Primary Care • Palo Alto, CA • Since 1930
About
Summary: - Sutter Health – Palo Alto Medical Foundation (PAMF) is a nonprofit, part of the Sutter Health network, serving Northern California with multiple facilities and physicians. - PAMF provides integrated care through a large multi-specialty medical group (Palo Alto Foundation Medical Group) and affiliated physicians, focused on patient care with technology and administrative support. - Key details: - Headquarters: Mountain View, CA; founded 1930. - Location footprint: 7 offices across Northern California, including Palo Alto and nearby communities (e.g., 795 El Camino Real, Palo Alto; 3200 Kearney Street, Fremont; 2350 W. El Camino Real, Mountain View). - Services: Primary care (family medicine, internal medicine), pediatrics, obstetrics/gynecology, neurology, psychiatry, cardiology, dermatology, urgent care, and other specialties. - Size and reach: About 2,428 employees; revenue around $1.9B; part of a large nonprofit health system with physician groups (Palo Alto Foundation Medical Group) exceeding 1,800 physicians in 45+ specialties. - Contact: Careers and community relations email points of contact; main phone options listed. - Useful for: locating family doctors in Palo Alto, CA within the PAMF/Sutter Health network, understanding the scope of care and affiliated groups, and identifying nearby PAMF locations. If you’re specifically seeking a Palo Alto family doctor within PAMF/Sutter Health, consider reaching out to PAMF locations in Palo Alto (795 El Camino Real, Palo Alto) or Mountain View (2350 W. El Camino Real) to inquire about available family medicine physicians and appointment options.
Clinic Type
Primary Care
Address
2350 W. El Camino Real, Mountain View, CA 94040, US
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health official website: Individual physicians typically maintain high ratings, often ranging from 4.9 to 5.0 out of 5 stars on the official Sutter Health site (Based on hundreds of reviews per physician listed on official profiles)
- Third-party review and complaint websites (e.g., Birdeye, ComplaintInfo): 2.3/5 to 1.7/5 stars (Small sample sizes (16-496 reviews))
Patients praise
- High star ratings for many individual family medicine physicians on the official platform
- Positive reports of attentive and listening doctors
- Appreciation for digital features like email communication, online appointment scheduling, and access to medical records
- Efficient urgent care and specialty coordination for some patients
Common complaints
- Concerns regarding administrative staff professionalism and communication skills
- Reports of billing issues and unclear costs
- Frustration with scheduling, access to specialists, and long wait times
- Isolated reports of poor patient service or perceived lack of care quality
- Allegations regarding systemic issues, such as racial bias or internal management concerns, reported in specific lawsuits
"I found that PAMF delightful compared to Kaiser . I have doctors that listen to me, I wasn't ..."
— Reddit User"The problem is that the patient is forced to interact with these gatekeepers whenever they visit the facility. Some can be very helpful, but others leave a lot to be desired in terms of communication skills and common sense."
— PissedConsumer Reviewer"I just love love loooove PAMF. A well run medical group. I have no complaints. They score on everything: electronic medical record, advice nurse service..."
— ComplaintInfo ReviewerSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Margaret Lo | Family Doctor in Los Altos, CA | Sutter Health — Jun 24, 2026
- Dr. Jonathan M. Lish, MD - Family Medicine Doctor in Palo Alto, CA — Jun 11, 2026
- Dr. Ana G Rivera | Internal Medicine Doctor in Palo Alto, CA | Sutter Health — Jul 4, 2026
- Shilpa Sharma, N.P. | Family Medicine in Burlingame, CA | Sutter Health — Jul 1, 2026
- Dr. Lailey N. Oliva | Internal Medicine Doctor in Los Altos, CA | Sutter Health — Jul 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Palo Alto
Summary: The page describes Family Medicine Associates of San Jose, Inc., a medical practices group providing full-spectrum, personalized primary care for all ages in the South Bay since 1977. It is headquartered in San Jose, CA, and is associated with Stanford Health Care for its primary care clinics. Contact options include multiple phone numbers and guestservices@stanfordhealthcare.org. The site highlights a mobile app and broad primary care services (healthcare, prevention, diagnosis, treatment, children). If you’re specifically looking for Stanford Primary Care in Palo Alto, this page indicates an affiliation with Stanford Health Care but does not provide Palo Alto-specific details; you may want to search Stanford’s primary care clinics in Palo Alto directly for location-specific information.
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