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Summary: The page describes Family Medicine Associates of San Jose, Inc., a medical practices group providing full-spectrum, personalized primary care for all ages in the South Bay since 1977. It is headquartered in San Jose, CA, and is associated with Stanford Health Care for its primary care clinics. Contact options include multiple phone numbers and guestservices@stanfordhealthcare.org. The site highlights a mobile app and broad primary care services (healthcare, prevention, diagnosis, treatment, children). If you’re specifically looking for Stanford Primary Care in Palo Alto, this page indicates an affiliation with Stanford Health Care but does not provide Palo Alto-specific details; you may want to search Stanford’s primary care clinics in Palo Alto directly for location-specific information.

Clinic Type

Primary Care

Address

211 Quarry Rd

Phone

650-498-9000

Email

IMS@stanfordhealthcare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Video visits now available. Call 650-498-9000 or visit MyHealth to schedule a video visit.

Emergency Care

Emergency room visits outside clinic hours. 24-hour on-call physician at 650-498-9000.

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What services does Stanford Primary Care in Palo Alto provide?

Primary care for all ages, from newborns to seniors, including routine exams and management of conditions with in-depth knowledge in areas such as cardiology and orthopaedics.

How can I book an appointment?

To request an appointment by phone, call 650-498-9000. New patients can book their first appointment by calling the same number.

What is the contact phone number for the clinic?

650-498-9000 (general appointments); 650-498-3333 appears as a contact line on some pages.

What is the address of the clinic?

211 Quarry Rd Palo Alto, CA 94304

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews): 3.3 out of 5 stars (25 reviews)

Patients praise

  • praise for specific doctors being kind, thorough, and attentive
  • appreciation for professional and empathetic support staff in some instances
  • recognition of thorough medical documentation and detail-oriented care

Common complaints

  • billing and cost transparency issues, including unexpected charges for preventative visits
  • difficulties with scheduling and long wait times for appointments
  • perceived lack of personal attention or empathy from some providers, with complaints about excessive laptop use during visits
  • frustration with administrative and referral coordination processes
  • frequent encounters with medical residents rather than senior staff

"Billed $2500 for routine annual physical!! I strongly recommend finding an alternative to Stanford healthcare. ... Did the same thing here (and confirmed with the doctor that I was there for a preventative appointment) but it was still billed as a diagnostic appointment."

— Birdeye review

"They take notes and check their laptops constantly instead of listening to the patient. Not a moment of eye contact or a smallest sign of caring. I tried multiple doctors here and they all follow the same method and protocol."

— LocalityBiz review

"I love Dr Kenny. She is AMAZING!! She actually is beyond kind and will sit and chat with you for quite a long time. You never feel rushed."

— Yelp review (Stanford Internal Medicine at Hoover Pavilion)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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