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Clinic Type

Behavioral Health

Address

2000 Bremo Rd, Suite 200, Richmond, VA 23226

Phone

(804) 477-6137; Cell/Intake Line (804)894-4013

Email

referrals@familylifeline.org

Opening Hours

Monday 9 AM–5 PM; Tuesday 9 AM–5 PM; Wednesday 9 AM–5 PM; Thursday 9 AM–5 PM; Friday Closed; Saturday Closed; Sunday Closed

Services Offered

  • Mental health outpatient services
  • Counseling
  • Therapy for individuals, couples, and families
  • Mental health skill building services
  • Crisis stabilization services
  • Intensive in-home counseling services
  • Outpatient therapy
  • Emotional wellness services
  • Coping skills training
  • Anxiety therapy
  • Trauma therapy
  • ADHD counseling for adults
  • Therapy groups for adults

Insurance & Payment

Insurance accepted, Cash, Credit Card, Medicaid (mentioned in context of insurance)

Languages Spoken

  • English

FAQs

What are the office hours?

Monday–Friday 9 AM–5 PM; Saturday and Sunday Closed.

What is the address of the corporate/headquarters?

Corporate Office: 530 E Main St, Richmond, VA 23219.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Virginia South Psychiatric): 3.7/5 (264 reviews)
  • Birdeye (Central State Hospital): 2.7/5 (51 reviews)
  • Birdeye (Crossroads Treatment Center): 4.6/5 (188 reviews)
  • Healthgrades (Dr. Richard Bowers Jr.): 3.0/5 (2 ratings)
  • Healthgrades (Arsheia Jones, LPC): 5.0/5 (3 reviews)

Patients praise

  • Efficient and welcoming service at specific facilities like Crossroads Treatment Center
  • Highly qualified individual providers noted for being knowledgeable and caring
  • Good experiences with telehealth options

Common complaints

  • Difficulty reaching office staff and long wait times for return calls
  • Reports of rude or unprofessional staff interactions
  • Concerns regarding empathy and listening skills of certain providers
  • Frustration with administrative processes including medication refills and appointment scheduling

"The minute you have to call you’ll NEVER hear back and things will spiral from there."

Birdeye Review of Virginia South Psychiatric

"Efficient dosing process, friendly staff... If you are looking for a MAT provider, and are close to the Petersburg/Prince George area, 100% recommended this one."

Birdeye Review of Crossroads Treatment Center

"Instead, he showed no real interest in getting to know me, and quickly moved toward prescribing medication. That approach shut me down immediately."

LocalityBiz Review of Virginia South Psychiatric/Family Services

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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