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About

Poplar Springs Hospital is a privately held behavioral health facility in Petersburg, Virginia, offering a full continuum of mental health and substance abuse treatment for adolescents and adults. Located on 25 acres, about 20 minutes south of Richmond, the campus provides a serene, rural setting and serves as part of a 4-location network in the United States. The hospital has around 66 employees, annual revenue in the $25–50 million range, and has operated for over 40 years. Contact options include multiple local and toll-free phone numbers, with the Petersburg campus at 350 Poplar Dr, Petersburg, VA 23805.

Clinic Type

Behavioral Health

Address

350 Poplar Drive, Petersburg, VA 23805

Phone

866-546-2229

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

https://poplarsprings.com/treatment-services/telehealth/

Services Offered

  • Inpatient treatment
  • Outpatient treatment
  • Adolescent treatment programs
  • Adult treatment programs
  • Detoxification
  • Partial hospitalization program
  • Intensive outpatient program
  • Military program
  • PTSD program
  • Dual diagnosis program
  • Sexual trauma program

Technology & Equipment

  • Transcranial Magnetic Stimulation (TMS) (mentioned as discussable)

Insurance & Payment

Languages Spoken

  • English

FAQs

What programs are available at Poplar Springs Hospital?

Inpatient, Outpatient and Military Treatment Programs for Adolescents and Adults.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com: 2.06/5 (410)
  • Vivian Health: 1.6/5 (12)

Patients praise

  • Some patients in specific programs (e.g., military) reported positive experiences
  • Occasional praise for individual staff members who are caring
  • Modern and clean facility environment noted by some alumni

Common complaints

  • Understaffing and high staff turnover
  • Concerns regarding safety and violence on units
  • Poor management and lack of leadership support
  • Inadequate patient care and lack of personalized therapy
  • Negative experiences with food quality and lack of recreational activities
  • Reports of verbal abuse or neglect by staff

"Extremely unsafe environment. Staff injuries all the time... Never enough staff."

Vivian Health review (2026)

"My roommate sexually assaulted and harassed me... The staff? They didn't care. They were abusive."

Network of Care user review

"The majority of alumni felt that treatment was effective and praised the staff. However, the alumni noted issues with meal quality and suggested the availability of more activities."

Best-rehabs.com alumni feedback summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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