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Clinic Type

Behavioral Health

Address

321C Poplar Drive, Petersburg, VA 23805-9306

Phone

804-733-5591

Email

info@cvhsinc.org

Opening Hours

8:00 am - 5:00 pm

Telehealth

https://www.cvhsinc.org/patients/services/telehealth

Services Offered

  • Behavioral Health
  • Medical
  • Dental
  • Pharmacy
  • Administrative/Other
  • Telehealth

Team

  • Jessica Gray, LCSW — Behavioral Health Clinician

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation?

Health Center Hours are listed with various daily times; generally 8:00 am – 5:00 pm, with some variations and closures noted (e.g., first Wednesday of each month pharmacy closing early, lunch closures 12:30–1:00 pm).

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Medicare/CMS Nursing Home Care Compare: 3 out of 5 overall rating

Patients praise

  • high quality measures star rating (5/5) according to recent data

Common complaints

  • history of health inspection deficiencies related to patient neglect and abuse
  • failures to meet professional standards of patient care
  • inadequate staff training and supervision leading to avoidable accidents
  • problems with dignity, hygiene, and timely notification of medical changes
  • substandard dietary and nutritional management for residents

"The entire facility smelled strongly of urine during the 2022 inspection and at least two residents were found to have been left in urine-soaked clothing or linens for prolonged periods of time."

Progress Index reporting on 2022 inspection findings

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Petersburg, VA·Behavioral Health

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Petersburg, VA·Behavioral Health

Poplar Springs Hospital is a privately held behavioral health facility in Petersburg, Virginia, offering a full continuum of mental health and substance abuse treatment for adolescents and adults. Located on 25 acres, about 20 minutes south of Richmond, the campus provides a serene, rural setting and serves as part of a 4-location network in the United States. The hospital has around 66 employees, annual revenue in the $25–50 million range, and has operated for over 40 years. Contact options include multiple local and toll-free phone numbers, with the Petersburg campus at 350 Poplar Dr, Petersburg, VA 23805.

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