Mental Health Services for Adults
Mental Health Clinics • Pittsburgh, PA
Clinic Type
Mental Health Clinics
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- UPMC Western Psychiatric Hospital: Approximately 2 stars out of 5 (Ranges from hundreds of reviews to over 140k aggregated mentions)
- New Directions Mental Health (South Hills): 3.9 stars out of 5 (233 reviews)
- Summit Psychological Services, PC: 5.0 stars out of 5 (1,299 reviews)
- MK Counseling Services: 4.7 stars out of 5 (19 reviews)
- Counseling & Wellness Center of Pittsburgh: 4.6 stars out of 5 (581 reviews)
Patients praise
- Therapists described as empathetic, supportive, and active listeners
- Efficient intake processes and effective, personalized therapeutic approaches (e.g., EMDR intensives)
- Convenient telehealth/virtual appointment options
- Staff interactions in smaller private practices often rated as friendly and professional
Common complaints
- Staff perceived as uncompassionate, dismissive, or unprofessional
- Long wait times and difficulty scheduling or reaching staff by phone
- Inconsistent communication, medication management issues, and administrative incompetence
- Inpatient experiences often described as traumatizing or feeling like an inmate
"No one took me into consideration and was not compassionate about my situation... Be careful when going to this emergency room. It is not safe."
— Review of UPMC Western Psychiatric Hospital"I honestly have never met a group of nicer individuals in my life. They make this field look so easy... I appreciate their compassion and kindness."
— Review of New Directions Mental Health"If it wasn't for Amanda Lind, my ship in this ocean of life would have sunk long ago. She is a master of her trade and performs it with compassion, wisdom, kindness..."
— Review of Summit Psychological Services, PCSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- A Holistic Approach to Mental Wellness in Pittsburgh | Pittsburgh Magazine — Apr 27, 2026
- Elements Counseling & Wellness Spa: Inclusive Health & Wellness - Made In PGH — Sep 11, 2025
- New Directions Mental Health Expands Care with New Pittsburgh Location — Jul 17, 2025
- Allegheny County greenlights assisted outpatient treatment — Dec 23, 2025
- New Directions Mental Health Expanding Life-Saving Treatment — Feb 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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