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About

New Directions Mental Health is a private mental health care practice serving southwestern Pennsylvania with a network of 12 offices, including locations in Greensburg, Pittsburgh (multiple sites), Washington, and McMurray. Founded in 2005 and headquartered in Wexford, PA, the group provides Counseling, Psychological, Psychiatric Services, and Nutrition Coaching for all ages, with offerings such as therapy, medication management, stress and mindfulness support, and specialized programs (including transcranial magnetic stimulation and ketamine therapy). They emphasize warm, comprehensive, client-centered care and ongoing, sustainable change. Key details: - Services: Mental health counseling, psychotherapy, psychiatry, nutrition coaching, medication management, TMS, ketamine therapy - Target: All ages; diverse treatment needs - Locations: 12 offices across southwestern PA, including Pittsburgh and surrounding suburbs - Contact: Phone (724) 934-3905; main site newdirectionspgh.com - About: Private practice with a growth trajectory; opportunities for therapists, app/psychiatrists, and admin roles If you’re seeking mental health therapy, counseling, or psychiatric services in Pittsburgh or the greater Pittsburgh area, New Directions Mental Health offers integrated care across multiple offices with a range of evidence-based and innovative treatment options.

Clinic Type

Mental Health Clinics

Address

Not specified

Phone

Not specified

Email

Careers@TransformationsNetwork.com

Opening Hours

Not specified

Telehealth

Yes (secure telehealth platform)

Emergency Care

Not specified

Services Offered

  • Mental health therapy
  • Psychiatry
  • Telehealth
  • Individual therapy
  • Group therapy
  • Couples therapy
  • Family therapy
  • Child and adolescent therapy
  • Medication management
  • TMS (transcranial magnetic stimulation)
  • Spravato/esketamine treatment

Technology & Equipment

  • Telehealth platform
  • CBT, DBT, ACT, IPT, EMDR
  • TMS technology
  • Spravato/esketamine administration
  • FDA-cleared treatments

Team

  • Not specified, Licensed therapists, psychiatrists, and care coordinators — Therapists/Psychiatrists/Care coordinators

Insurance & Payment

  • Most health insurance plans
  • Medicaid
  • Medicare

In-network with most insurance plans, including Medicaid and Medicare

Not specified

Financing: Not specified

Savings plan: Not specified

Languages Spoken

  • Not specified

Pricing

  • Not specified

Current Offers

Not specified — Not specified

FAQs

Not specified

Not specified

How do I get started?

Call or complete our online form to let us know how we can help. We’ll discuss your goals, experiences, and needs to connect you with the right provider for you.

Commitments

  • Not specified

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LifeStance Health (Pittsburgh location): 4.9 (53)
  • Thriveworks Counseling & Psychiatry Pittsburgh: 4.5 (128)
  • New Directions Mental Health - South Hills: 3.9 (233)
  • Summit Psychological Services, PC: 5.0 (1299)
  • MK Counseling Services: 4.7 (19)

Patients praise

  • High patient satisfaction with specific providers and their level of empathy, listening, and professionalism
  • Perceived effectiveness of therapy in personal and mental growth
  • Increasing trend in provider communication of hope for recovery and helping identify patient strengths
  • Convenience of virtual or telehealth options reported by many users
  • Prompt response and ease of scheduling for some private practices

Common complaints

  • Long waiting lists and limited new patient appointment availability, particularly for Medicaid enrollees
  • Communication issues, including unreturned calls and perceived lack of responsiveness from office staff
  • Navigational challenges due to the lack of a centralized waiting list system
  • Instances of perceived clinician unprofessionalism or dismissiveness
  • Barriers such as stigma, medical mistrust, and potential administrative inconsistencies

"To get an appointment takes a month for even a call back and then told you will not be considered as a patient because this doctor declined you. ... if you don’t need therapy now you will need it after an experience like this"

Patient review of a local psychiatrist

"I was terrified of therapy and had ptsd from past therapists and this program and my therapist has gave me so much confidence and keeps me calm and steady!"

Patient review of a local therapist

"One of the buzzword in society now is 'I feel seen' well that could not be any truer than my dealings with Taylor! I really do feel seen."

Patient review of New Directions Mental Health

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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