Mental Health Services in Plano, TX
Mental Health Counseling • Plano, TX • 1 location in Plano locations
Clinic Type
Mental Health Counseling
Address
6101 West Plano Pkwy, Plano, TX 75093 Suite 230; Suite 240 (PHP/IOP)
Phone
469-613-3390
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Opening Hours
Mon-Fri: 8:30 a.m.–4:30 p.m.
Services Offered
Insurance & Payment
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Private pay, Insurance (varies by plan), Medicaid/Medicare not specified
Languages Spoken
Current Offers
Same-day appointments available
FAQs
What services are offered at Connections Wellness Group Plano?
General mental health care, trauma support, dual diagnosis and substance use treatment, PHP, IOP, therapy, assessments, and more.
Same-day appointments available for Children, Teens, Adults.
Same-day appointments available for Children, Teens, Adults.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregated across platforms like Yelp, Google, Birdeye, and local business guides.: Ratings range widely, from 2.3/5 for some inpatient hospital facilities to 5.0/5 for smaller, specialized practices. (Review counts vary significantly by facility, with some having over 100 reviews while smaller offices have fewer than 10.)
Patients praise
- Compassionate and understanding clinical staff who make patients feel heard and supported
- Life-changing positive outcomes from specialized treatments like TMS
- Warm, welcoming, and calming office environments
- Convenient and stress-free booking processes for some providers
- Helpful resources and coping strategies provided during therapy sessions
Common complaints
- Administrative and billing issues, including overcharging, incorrect co-pays, and slow refund processes
- Communication difficulties with front office staff, including unresponsive or unhelpful personnel
- Issues with prescription refills, including failures to process pre-authorization forms in a timely manner
- Concerns regarding unprofessional behavior or perceived lack of care from some clinical staff
- High turnover or organizational chaos affecting patient care continuity
- Reports of intrusive or unnecessary intervention, such as unwarranted calls to CPS in outpatient settings
"Disorganized. Unprofessional . Chaotic. These are just a few of the words I can use to accurately describe our dealings with the staff in this office."
— LocalGuideWorld review of Ultimate Psychiatry"The environment at Acuity supports the healing process just as much as the treatment itself. They’ve truly nailed the little things... a calm, welcoming atmosphere that puts you at ease."
— Birdeye review of Acuity TMS of Plano"Unfortunately, we had to cancel all appointments due to unresolved billing errors... The clinical care was excellent, but the administrative handling left us disappointed."
— LocalityBiz review of Gearing Up CounselingSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Positive Push Therapy | Therapy in Plano, TX — Sep 24, 2025
- Mary Francis, Nurse Practitioner | Plano, TX | WebMD — Jul 29, 2025
- MeRT, rTMS Therapy in Plano, TX — Feb 16, 2026
- Collin County MH/MR Center DBA LifePath Systems — Plano | RehabHive — Oct 27, 2025
- David Osuji, PMHNP-BC - Psychiatry Specialist in Plano, TX | Healthgrades — Oct 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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