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Clinic Type

Mental Health Counseling

Address

Plano, TX (Geode Health in partnership with Baylor Scott & White Health)

Phone

(469) 361-2743

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

available in Plano location

Services Offered

  • psychiatry
  • talk therapy
  • counseling
  • telehealth

Technology & Equipment

  • in-person and online visits
  • telehealth
  • psychiatry services
  • talk therapy

Insurance & Payment

insurance, self-pay

Languages Spoken

FAQs

Is Geode in-network with insurance?

In-Network with most commercial insurances as well as affordable self-pay options.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (Dr. David Crumpacker): 5.0
  • Healthgrades (Dr. John Kamphaus): 4.1 star rating (44 reviews)
  • Vitals (Dr. Robert W. Benigar): 4.3 (87 ratings; 26 written reviews)
  • Vitals (Dr. Lorenzo Triana): 4.6 (13 ratings; 5 written reviews)
  • Healthgrades (Dr. David Missimo): 4.3 star rating (25 reviews)
  • Zocdoc (Dr. Bryan Kromenacker): 5/5 overall (4 patients reviewed)

Patients praise

  • Doctors described as caring/compassionate and attentive (listens, takes time, “genuinely cares”)
  • Good bedside manner and professionalism
  • Effective explanations and reassurance; patients feel helped with their mental health
  • Positive staff/front desk experiences and welcoming office environment
  • Some praise for conservative prescribing / fewer prescriptions (in favor of non-medication approaches)
  • Helpfulness of treatment plans and home tools/approaches (not just medication)

Common complaints

  • Reports of unempathetic or harsh communication / feeling judged or “unempathetic”
  • Complaints about time constraints / not having time for patients
  • Dissatisfaction with medication management/changes without adequate information
  • Negative experiences with office/clinic processes or facilities (e.g., waiting room feel; elevator issues)
  • Concerns about billing/insurance network status or in-network status
  • Administrative/staff issues including rudeness and patient termination after an altercation

"“I could have never imagined I would find such an amazing doctor who has helped me so much. Dr. Crumpacker listens and takes his time and never makes you feel rushed.”"

WebMD profile for Dr. David Crumpacker, MD

"“Unempathetic. I was in a bad place and he made it worse.”"

Healthgrades reviews for Dr. John Kamphaus, MD

"“It was like he didn't remember what medications i was on and dosage.”"

Vitals reviews for Dr. Robert W. Benigar, MD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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