Therapists & Counselors in Plano, TX
Mental Health Counseling • Plano, TX • 1 location in Plano locations
Clinic Type
Mental Health Counseling
Address
5445 Legacy Drive, Suite 270 (2nd Floor), Plano, TX 75024
Phone
(512) 956-6463
—
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes
Emergency Care
If this is an emergency call 911 or Crisis Lifeline at 988
Services Offered
Technology & Equipment
Insurance & Payment
Most major plans accepted; self-pay and sliding scale available; benefits verification available for free
Self-pay, Sliding scale, Insurance
Languages Spoken
Pricing
Current Offers
Same-week appointments
FAQs
Do I need a referral to book?
No referral is needed. You can book directly online or by phone.
Do you offer telehealth?
Yes — in-person sessions and telehealth via secure video.
How soon can I get an appointment?
Most new patients are seen within the same week; same-week appointments available; check real-time availability online or by phone.
How quickly can I get an appointment
Most new patients are seen within the same week of their first call or online request. Same-day appointments are occasionally available for urgent situations. Call us at (512) 956-6463 or use our online booking portal to check real-time availability.
Do you accept insurance at the Plano office?
Yes — we accept most major insurance plans including Aetna, Blue Cross Blue Shield, United Healthcare, Cigna, Humana, and more. We also offer self-pay and sliding scale rates. You can verify your coverage online or call us and we’ll check your benefits for free.
Can I do telehealth instead of coming in person?
Absolutely. We offer both in-person sessions at our 5445 Legacy Drive office and telehealth appointments via secure video for patients anywhere in Texas. Many of our patients do a mix of both depending on their schedule.
Do I need a referral to book a therapy appointment?
No referral is needed. You can book directly online or by phone. We’ll ask a few questions to match you with the right therapist based on your needs and insurance. The whole intake process takes about 10 minutes.
Commitments
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: positive
- RatingsNearMe (as of July 2026): 4.8/5 (average across listed businesses) (38 reviews per business (average))
- Healthgrades: 3.3/5 (6)
- Healthgrades: 5.0/5 (2)
Patients praise
- Compassionate, caring, and genuine demeanor
- Clear communication and layman's terms explanations
- Thorough, professional, and knowledgeable approach
- Effective, tangible improvements in mental well-being
- Creating a safe, non-judgmental space for vulnerability
Common complaints
- Feeling unheard, judged, or dismissed by the therapist
- Lack of progress or feeling stuck in sessions
- Poor communication style match (e.g., direct vs. reflective)
- Difficulty scheduling appointments or administrative issues
- Therapist seen as inexperienced, unprofessional, or cold/technical
- Concerns over cost, insurance coverage, and financial strain
- Therapy feeling generic, cookie-cutter, or aimless
"Dr. Lerner is fabulous. Very easy to talk to and speaks in layman's terms... He has incredible patience. I really enjoyed the testing. I was very impressed with his detailed report and recommendations."
— Healthgrades Review (David Lerner, PhD)"Reagan has a way about her that makes you feel comfortable sharing your thoughts and emotions with her without feeling judged or looked down upon. She has an inviting and calm spirit..."
— Reagan Daniel Therapy, PLLC Website Testimonial"Our LAST appointment, I was too stunned to speak. She constantly cut off my wife who was trying to share suicidal thoughts and self injuring behaviors."
— Healthgrades Review (Karen Tyndall, LPC)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Positive Push Therapy | Therapy in Plano, TX — Sep 24, 2025
- Karla Pineda, LPC | OCD & Anxiety Therapist | Plano, TX — Jun 22, 2026
- Jessica Morales, LPC-Associate in Plano, TX | Neurodiversity & Trauma Counselor — Jun 22, 2026
- Felicia White-Meyers, LCSW - Therapist in Texas | TherapyCable — Feb 28, 2026
- Megan Bridges LPC-Associate | Child & Teen Trauma Therapist in Plano, TX — Mar 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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