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About

Oak Mountain Dental is a small family dentistry practice based in Pocatello, Idaho (founded 2013). Services include cosmetic and restorative dentistry such as veneers, bonding, implants, bridges, crowns (including same-day crowns), dentures/partials, root canal, gum treatment, sleep/sedation dentistry, Botox, and teeth whitening. The practice operates as a privately held medical group with 2 employees and is led from its Pocatello location. Contact options include phone numbers listed on their profiles, and their online presence spans a website (oakmountaindental.com) and social profiles (LinkedIn, Facebook, Twitter). They have limited web traffic activity but maintain local community involvement (e.g., local trunk-or-treat event).

Clinic Type

Private practice

Address

135 Warren Ave., Pocatello, ID

Phone

208-237-6453

Email

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Opening Hours

Mon 8am – 5pm; Tue 8am – 5pm; Wed 8am – 7pm; Thu 8am – 5pm; Fri 8am – 2pm

Services Offered

  • Six Month Smiles
  • Cosmetic Dentistry
  • General and Family Dentistry
  • New Patients

Team

  • Dr. Jake R. Richards — Pocatello Dentist
  • Dr. Mitch J. Driscoll — Pocatello Dentist
  • Dr. Brandon Call — Dentist

Insurance & Payment

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Languages Spoken

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Current Offers

NEW PATIENTS

Photos

What Patients Say

Overall sentiment across review platforms: positive

Patients praise

  • Friendly, welcoming, and professional staff
  • Gentle and thorough hygienists (especially Paige)
  • Knowledgeable and caring dentists (Dr. Richards, Dr. Driscoll, Dr. Call)
  • Clean, organized, and beautiful office environment
  • No pressure to buy unnecessary treatments
  • Patients feel like family; comfortable and stress-free experience
  • Dentists explain procedures clearly and answer questions patiently
  • Quick and efficient service with timely appointments

Common complaints

  • Billing and insurance issues: patients report surprise bills, down-coding, and insurance not paying expected amounts
  • Rude or unhelpful front desk staff in some instances
  • Communication problems: patients feel lied to about costs
  • One patient called the billing department 'a fraud' and accused the office of 'cooking the books'
  • One Yelp reviewer (2021) said the business 'lacks in communication' and 'treats its customers like garbage'

"The billing dept is a fraud my insurance contract says specifically what they can charge that they will pay When your done with the appt they give you a final bill minus the insurance portion And 2 weeks later you always get an extra bill that said insurance didn't pay what was expected They have done this to me and my wife 3 times but they tell you it's a final bill at the end of the procedure they are a bunch of crooks cooking the books Do not trust them financially or with any of your dental needs"

— Vitals (August 7, 2025)

"Paige did a great job cleaning. She was gentle!! Dr Brandon is a great dentist and the front desk staff are wonderful too!"

— Vitals (May 14, 2025)

"You can't go wrong with any of the doctors. We love them all. And the rest of their staff is caring and professional. As much as I hate going to the dentist, I LOVE OAK MOUNTAIN DENTAL."

— Vitals (January 10, 2025)

Synthesized from public review platforms as of Nov 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of November 10, 2026.

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