
Oak Mountain Dental
Private practice • Pocatello, ID • Since 2013
About
Oak Mountain Dental is a small family dentistry practice based in Pocatello, Idaho (founded 2013). Services include cosmetic and restorative dentistry such as veneers, bonding, implants, bridges, crowns (including same-day crowns), dentures/partials, root canal, gum treatment, sleep/sedation dentistry, Botox, and teeth whitening. The practice operates as a privately held medical group with 2 employees and is led from its Pocatello location. Contact options include phone numbers listed on their profiles, and their online presence spans a website (oakmountaindental.com) and social profiles (LinkedIn, Facebook, Twitter). They have limited web traffic activity but maintain local community involvement (e.g., local trunk-or-treat event).
Clinic Type
Private practice
Address
135 Warren Ave., Pocatello, ID
Phone
208-237-6453
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Opening Hours
Mon 8am – 5pm; Tue 8am – 5pm; Wed 8am – 7pm; Thu 8am – 5pm; Fri 8am – 2pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Current Offers
NEW PATIENTS
Photos



What Patients Say
Overall sentiment across review platforms: positive
Patients praise
- Friendly, welcoming, and professional staff
- Gentle and thorough hygienists (especially Paige)
- Knowledgeable and caring dentists (Dr. Richards, Dr. Driscoll, Dr. Call)
- Clean, organized, and beautiful office environment
- No pressure to buy unnecessary treatments
- Patients feel like family; comfortable and stress-free experience
- Dentists explain procedures clearly and answer questions patiently
- Quick and efficient service with timely appointments
Common complaints
- Billing and insurance issues: patients report surprise bills, down-coding, and insurance not paying expected amounts
- Rude or unhelpful front desk staff in some instances
- Communication problems: patients feel lied to about costs
- One patient called the billing department 'a fraud' and accused the office of 'cooking the books'
- One Yelp reviewer (2021) said the business 'lacks in communication' and 'treats its customers like garbage'
"The billing dept is a fraud my insurance contract says specifically what they can charge that they will pay When your done with the appt they give you a final bill minus the insurance portion And 2 weeks later you always get an extra bill that said insurance didn't pay what was expected They have done this to me and my wife 3 times but they tell you it's a final bill at the end of the procedure they are a bunch of crooks cooking the books Do not trust them financially or with any of your dental needs"
— Vitals (August 7, 2025)"Paige did a great job cleaning. She was gentle!! Dr Brandon is a great dentist and the front desk staff are wonderful too!"
— Vitals (May 14, 2025)"You can't go wrong with any of the doctors. We love them all. And the rest of their staff is caring and professional. As much as I hate going to the dentist, I LOVE OAK MOUNTAIN DENTAL."
— Vitals (January 10, 2025)Synthesized from public review platforms as of Nov 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of November 10, 2026.
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