Health West Pocatello
Pharmacy • Pocatello, ID
About
Health West Pocatello is a community health center in Pocatello, Idaho, offering primary care, behavioral health, women's health, pediatric services, dental care, and an onsite pharmacy. The clinic provides telehealth, care coordination, chronic disease management, immunizations, injury treatment, labs, hormone replacement therapy, pain management, physicals, weight loss services, and insurance enrollment assistance.
Clinic Type
Pharmacy
Address
1000 N. 8th Ave., Pocatello, ID 83201
Phone
(208) 232-6260
info@sungraphic.com
Opening Hours
Clinic: Mon–Thu 8 AM–6:30 PM; Fri 8 AM–4 PM; Pharmacy: Mon–Thu 8 AM–6 PM; Fri 8 AM–4 PM
Telehealth
Available
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Pocatello Children's Clinic): 4.0 (152)
- Birdeye (West Clinic): 4.7 (240)
- Birdeye (The Skin Clinic & Aesthetics): 5.0 (237)
- Birdeye (The Eye Clinic): 4.7 (103)
- Birdeye (Pocatello Eye Care): 3.8 (25)
- Tebra (Pocatello Podiatry Associates): 4.9 (801)
- Birdeye (Pain & Spine Specialists Of Idaho): 4.5 (73)
Patients praise
- Knowledgeable, caring, and thorough medical providers who listen to patients
- Efficient, friendly, and compassionate support staff in many clinics
- Short wait times and a clean, comfortable facility environment
- Strong focus on patient education and personalized care plans
Common complaints
- Unpleasant, disrespectful, or poorly trained front desk staff
- Administrative issues such as appointment cancellations, miscommunications, or billing/collection frustrations
- Occasional variability in wait times during peak hours
"The staff at the front desk are very unpleasant. I dred calling and speaking to anyone at that front desk. I would leave if i didn't love our doctor."
— Birdeye (Pocatello Children's Clinic)"He listens, & sincerely cares about his patients. He never rushes the appointment, & truly wants to help better your life & well being."
— Birdeye (Pain & Spine Specialists Of Idaho)"When Dr. Flandro was running this place it was organized and you knew what was going on. The receptionists there now don't know what each other is doing. They make appointments they when we go into the appointment no one is there."
— Birdeye (Pocatello Eye Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- InterMountain Medical Clinic – Instacare and Family Medicine — Jan 8, 2026
- Prism Family Medicine — Apr 18, 2026
- Meet Our Team and Board of Directors - Pocatello Free Clinic — Nov 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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