Portales Clinic - La Casa Family Health Center
Urgent Care • Portales, NM • Since 1975
About
Portales-based La Casa Family Health Center (La Casa de Buena Salud Inc) is a private medical practice offering primary care, behavioral health, and dental services with a focus on medically underserved communities in southeast New Mexico. Key facts: - Location: Portales, New Mexico, USA (headquartered here; multiple offices in Portales) - Established: 1975 - Services: Primary care, behavioral health, dental care - Revenue/Size: About $15.6M annual revenue; 2 employees (very small workforce) - Contact (examples): jbjohnson@lacasahealth.com; main phone numbers include (575) 755-2272 and (575) 356-6695 - Online presence: lacasahealth.com; U.S. focus with strong local traffic (monthly visits ~5,482; bounce rate 0.7%) - Accessibility: Emphasizes affordable, evidence-based care for underserved populations - Offices: 4 locations listed in Portales, NM If you’re seeking the Portales clinic specifically, this center is the Portales-based location within La Casa Family Health Center network.
Clinic Type
Urgent Care
Address
1515 W. Fir, Portales, NM 88130
Phone
Medical: 575-356-6695; Dental: 575-356-5517; Lab: (not provided separately)
meveritt@lacasahealth.com
Opening Hours
Medical: Monday–Friday 8:00 AM–5:00 PM (Portales Clinic); Dental: Monday–Friday 8:00 AM–12:00 PM and 1:00 PM–5:00 PM (Portales Clinic); Lab Hours: Tuesday and Thursday 8:00 AM–12:00 PM and 1:00 PM–2:30 PM; Optometry: hours not separately listed
Services Offered
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Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- OpenDataNY (referenced third-party review platforms): Varied, including 1-star and 5-star ratings reported by users on public review platforms
Patients praise
- Professional and friendly staff in some interactions
- Affordable care via sliding scale fees
- Helpful medical and dental services
Common complaints
- Long wait times for appointments
- Perceived inaccuracies in medical/dental diagnoses
- Poor communication and lack of coordination among staff
- Unprofessional or dismissive service experiences
"Dont expect to be seen any where close to your scheduled appointment time."
— OpenDataNY/User Review"I come to La Casa for all of my medical needs and have had a very positive experience. The front desk always shows concern for the patients and tries to have you seen as quickly as possible."
— La Casa Family Health Center Official Testimonials PageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Portales healthcare leader guest of congresswoman - The Eastern New Mexico News — Feb 25, 2026
- DENTAL ASSISTANT – CLOVIS – La Casa Family Health Center — Jun 5, 2026
- Leger Fernández Announces First Guest to State of the Union: Carmen Pacheco-Muñoz, Rural Health Care Leader from Portales | Congresswoman Teresa Leger Fernández — Feb 21, 2026
- La Casa Family Health Center Summer Food Service Program – Free meals for children 18 and under Mondays through Fridays through Aug. 1 at multiple locations in Clovis, Portales, and Melrose. All meals are grab and go; children must be present to receive meals. - — Jul 18, 2025
- Esther D. Verzi, NP - Nurse Practitioner in Portales, NM — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Portales
Summary: Roosevelt General Hospital (RGH) in Portales, New Mexico offers nonprofit hospital and health care services with multiple clinics. The organization provides online bill pay and supports telehealth options through its clinics, aligning with its mission to deliver high-quality medical care. RGH is headquartered in Portales (42121 Us 70) and operates four offices in the United States. Established in 2001, it employs about 71 staff and reports annual revenue around $17.3 million. For more details or telehealth availability, contact rgh via their main channels listed on myrgh.org.
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