RGH Clinic Portales | Telehealth Services Now Available
Urgent Care • Portales, NM • Since 2001 • 2 rural clinics (Portales and Clovis, NM) locations
About
Summary: Roosevelt General Hospital (RGH) in Portales, New Mexico offers nonprofit hospital and health care services with multiple clinics. The organization provides online bill pay and supports telehealth options through its clinics, aligning with its mission to deliver high-quality medical care. RGH is headquartered in Portales (42121 Us 70) and operates four offices in the United States. Established in 2001, it employs about 71 staff and reports annual revenue around $17.3 million. For more details or telehealth availability, contact rgh via their main channels listed on myrgh.org.
Clinic Type
Urgent Care
Address
Portales, NM
Phone
Not provided
jorrantia@myrgh.org
Opening Hours
Monday - Friday 8:00 AM - 5:00 PM; Saturday & Sunday 10:00 AM - 5:30 PM; 2nd Friday of each month open at 10:00 AM due to employee training
Telehealth
Telehealth services now available
Emergency Care
Encourages use of Emergency Room or 911 for medical emergencies
Services Offered
Insurance & Payment
No patient will be denied access to services due to inability to pay; discounted/sliding fee schedule based on family size and income; financial assistance options available
Cash, Credit/Debit, Insurance (as applicable), Sliding fee schedule, Sliding fee scale, Financial assistance, Insurance (not specified)
Languages Spoken
—
Pricing
FAQs
What services does RGH Clinic Portales offer?
Family medicine, women's health, pediatrics, geriatrics, and behavioral health.
What are the clinic hours?
Monday - Friday 8:00 AM - 5:00 PM. FLEXCARE hours: Monday - Friday 11:00 AM - 3:00 PM and 4:00 PM - 8:30 PM. Saturday & Sunday 10:00 AM - 5:30 PM. Second Friday of each month opens at 10:00 AM.
Do you offer financial assistance?
Yes. We offer a discounted/sliding fee schedule based on family size and income; no patient will be denied access due to inability to pay.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HospitalsAndClinics.net: 2.9 / 5 (99 reviews) (99)
- Google (referenced): 4.2 / 5
- Healthgrades: 64% patient experience rating
Patients praise
- praise for nursing and medical assistant staff professionalism and kindness
- appreciation for efficient and prompt care in specific instances
- positive feedback for individual providers mentioned by name
- convenience of walk-in FlexCare services
Common complaints
- allegations of misdiagnosis
- reports of rude or unhelpful staff interactions
- concerns regarding billing and costs for services
- instances of perceived lack of thorough testing in emergency settings
"The entire staff was awesome!!! Teagon, Dr Lingala’s medical assistant was awesome!!! He very kind and caring."
— LocalityBiz (User Review)"The clinic does not provide the service they promise, and if you want, Miss China( nurse practitioner ) can misdiagnose you and send you home for a month..."
— Yelp (User Review)"RGH in my experience is rated at the top. They're as good as any other hospital out there. They did everything in a professional manner."
— Roosevelt General Hospital (Official Testimonial Page)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- FlexCare - Roosevelt General Hospital — Oct 7, 2025
- Matt Laumbach PA-C - Roosevelt General Hospital — Sep 7, 2025
- Relindis Ndofor, NP - Nurse Practitioner in Portales, NM — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Portales
Portales-based La Casa Family Health Center (La Casa de Buena Salud Inc) is a private medical practice offering primary care, behavioral health, and dental services with a focus on medically underserved communities in southeast New Mexico. Key facts: - Location: Portales, New Mexico, USA (headquartered here; multiple offices in Portales) - Established: 1975 - Services: Primary care, behavioral health, dental care - Revenue/Size: About $15.6M annual revenue; 2 employees (very small workforce) - Contact (examples): jbjohnson@lacasahealth.com; main phone numbers include (575) 755-2272 and (575) 356-6695 - Online presence: lacasahealth.com; U.S. focus with strong local traffic (monthly visits ~5,482; bounce rate 0.7%) - Accessibility: Emphasizes affordable, evidence-based care for underserved populations - Offices: 4 locations listed in Portales, NM If you’re seeking the Portales clinic specifically, this center is the Portales-based location within La Casa Family Health Center network.
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