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About

EvergreenHealth is a nonprofit regional healthcare system based in Kirkland, WA, operating in the Seattle metro area. It runs two general hospitals (Kirkland and Monroe) and multiple clinics/urgent care sites, offering primary and specialty care, including urgent care and emergency services. The system began in 1967 and opened its first hospital in 1972; a Monroe hospital was added in 2014 via merger. For urgent care specifically, EvergreenHealth maintains a network of facilities in King and Snohomish counties, including sites in Kirkland. If you’re seeking the EvergreenHealth Urgent Care in Redmond or near Bella Bottega Redmond, you may want to verify current address, hours, and services on EvergreenHealth’s site or contact them directly, as location details can change.

Clinic Type

Urgent Care

Address

8980 161st Ave NE, Suite 320, Redmond, WA 98052

Phone

425-883-3333

Email

help@syncmd.com

Opening Hours

Sunday: 9:00AM-4:45PM; Monday: 8:00AM-7:45PM; Tuesday: 8:00AM-7:45PM; Wednesday: 8:00AM-7:45PM; Thursday: 8:00AM-7:45PM; Friday: 8:00AM-7:45PM; Saturday: 9:00AM-4:45PM

Emergency Care

Emergency Care available

Services Offered

  • Urgent Care

Insurance & Payment

Languages Spoken

FAQs

What are the Urgent Care hours?

Sunday: 9:00AM-4:45PM; Monday-Saturday: 8:00AM-7:45PM (closed Thanksgiving Day and Christmas Day)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 3.1 out of 5
  • Apple Maps: 2.3 out of 5 (78)
  • Apple Maps (separate entry): 75% favorable (based on context) (8)

Patients praise

  • Medical staff (PA/doctors) occasionally praised for being friendly and helpful when they can attend to patients
  • Efficient, onsite diagnostic services like X-rays (when billed correctly)

Common complaints

  • Billing and coding errors, particularly regarding ER vs. Urgent Care charges
  • Understaffing and long wait times despite online claims to the contrary
  • Unhelpful, dismissive, or poor front-desk customer service
  • Communication failures, such as slow follow-up, not sending prescriptions, and difficulties with administrative staff

"Service was great. But the Evergreen billing / coding department is a mess... CAT Scan is $750+. My insurance covers diagnostic testing 100%... Apparently the CAT Scan machine is part of the Evergreen Emergency Room...not their urgent care."

A-Better-Place.com

"DO NOT BELIEVE THE WAIT TIME ON THE WEBSITE!! The wait that shows up on the website is wrong!!! They are significantly understaffed and don’t pick up the phones."

A-Better-Place.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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