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About

Overlake Clinics (Overlake Medical Clinic) is a Redmond, WA-based medical practice and clinic network offering comprehensive services through Overlake Medical Center & Clinics. Key areas include primary care, cancer care, childbirth & maternity, digestive health, heart & vascular, neurosciences, orthopedics, and concierge care. Located in Redmond with the main contact number (425) 688-5000, the organization emphasizes broad outpatient services and specialty care across its clinics.

Clinic Type

Urgent Care

Address

Creekside Crossing, 17209 Redmond Way, Redmond, WA 98052

Phone

(425) 635-6402

Email

joy.campbell@overlakehospital.org

Opening Hours

Monday–Sunday 7:00 am – 10:00 pm

Emergency Care

Emergency Department available at Overlake Medical Center (not the Redmond Urgent Care itself)

Services Offered

  • Urgent Care
  • Emergency Care
  • Primary Care
  • Lab services
  • X-ray services

Technology & Equipment

  • Onsite lab
  • X-ray

Team

  • Overlake Redmond Urgent Care Team, board-certified — Providers

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the hours for Redmond Urgent Care?

7:00 am – 10:00 pm daily.

Is it possible to reserve a spot before arrival?

Yes, reserve your spot to save time at the clinic.

What are the wait times?

Wait Times: 6 hours and 44 minutes (times updated every five minutes; confirm current estimate on the booking page before your visit).

Awards & Accreditations

  • award-winning, nonprofit, independently operated regional health system

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 2.5/5 (based on 81 reviews) (81)
  • Puget Sound Consumers' Checkbook: Not explicitly aggregated as a single star rating but based on 21 consumer reviews/ratings (21)

Patients praise

  • Professional and attentive care reported by some patients
  • Friendly staff interactions mentioned in some reviews
  • Effective treatment for specific illnesses/conditions

Common complaints

  • Long wait times
  • Staff professionalism concerns (specifically access coordinators)
  • Surprise billing issues
  • Perceived lack of care or attention from some medical staff
  • Difficulty with prescription refills

"Beware of surprise billing!!! I was admitted to the urgent care however somewhere during the process of assessing my condition (x-ray etc) I was transferred into the other part of the building..."

MapQuest

"I waited 1.5 hours in the exam room for the doctor and asked the staff twice for an estimated time of arrival, but they kept saying the doctor would be in shortly. I was so upset and left without seei..."

Apple Maps

"Great experience and friendly staff. The care was exceptional and the doctor was very helpful!"

Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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