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Clinic Type

Physical Therapy

Address

2970 Hilltop Mall Road, Suite 203, Richmond, CA 94806

Phone

510.222.8000

Email

privacyoffice@concentra.com

Opening Hours

8:00 am - 5:00 pm (center hours shown; verify at visit)

Telehealth

Concentra Telemed available for minor work-related injuries and illnesses

Emergency Care

Not specified on page

Services Offered

  • Occupational health
  • Urgent care
  • Physical therapy
  • Health services
  • Drug screening
  • Physicals
  • Quantitative fit testing
  • Biometric testing
  • Specialist care (through Concentra Advanced Specialists)
  • Hand surgery
  • Orthopedics
  • Physiatry

Insurance & Payment

  • Insurance accepted at Concentra locations

Not specified on page

Cashless payments at centers except where prohibited by law

Languages Spoken

  • English

FAQs

What should I bring to my urgent care visit?

Photo ID, proof of insurance, medical history information, and a list of current prescriptions.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate of Google, Facebook, and other sources): 3.4 out of 5 stars (987 reviews)
  • Facebook: 66% recommend (23 reviews)

Patients praise

  • Individual staff members noted as professional and courteous

Common complaints

  • Extremely long wait times for appointments and walk-ins
  • Frustration with administrative and check-out processes
  • Complaints about perceived lack of professionalism and staff focus
  • Perception of slow service for work-related injuries compared to other patients

"Whether you are walk-in or have an appointment… expect at least a three hour wait before you are seen... the slowest clinic to go to for any reason even for work injuries."

Unilocal user review

"Long waiting time and totally harassment to the patients . Very bad service."

Birdeye/Google user review

"The ONLY reason this is 2 stars is because of the older black lady at the desk. She was professional and courteous. She kept the moral up beat as best as she can."

Birdeye/Google user review (Toni A.)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Richmond, CA·Physical Therapy

Physical Therapy Innovations is a private physical, occupational, and speech therapy company founded in 1998 and headquartered in Auburn, MA, with 12 outpatient clinics across Central MA. It focuses on rehabilitation services, offering clinics in multiple Massachusetts locations (including Shrewsbury, Auburn, Barre, Gardner, and Hopkinton) and operates as a private, for-profit enterprise with 15 employees and roughly $13.9M in annual revenue. The company provides physical therapy services aimed at strength, function, movement, and performance, and maintains a presence in LinkedIn with 308 followers. If you’re seeking East Bay (Richmond) physical therapy under the “Physical Therapy Innovations” umbrella, the site does not list an East Bay location; their locations are all in Massachusetts. For contacting or more details, use vdills@physicaltherapyinnovations.com or info@ptinnovations.com, or call (508) 721-0000 / +1 510-524-2177.

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Richmond, KY·Physical Therapy

Summary: H2 Health is a wellness and fitness services company offering physical therapy among its adult and pediatric care options. While the site highlights its broad PT, occupational therapy, speech therapy, and other therapeutic services across multiple locations in the United States, there is no explicit mention of a Richmond, KY location or physical therapy services specifically in Richmond. The company is based in Jacksonville, FL, with 3 U.S. offices listed and services across 11 states, but Richmond, KY is not identified among their listed locations. Key points: - Services include physical therapy (among others: occupational therapy, hand therapy, concussion rehab, speech therapy, aquatic therapy, sports medicine, pelvic health, chronic disease management, pediatric care). - Headquarters: Jacksonville, FL; founded 2020; private company owned by Grant Avenue Capital. - Presence: 3 U.S. offices listed (Jacksonville, FL area and Live Oak, FL); no explicit Richmond, KY location listed. - If you’re seeking Physical Therapy in Richmond, KY, check H2 Health’s locations page or contact them directly for current site availability and service area. If you want, I can check for any updated locations or alternatives near Richmond, KY and compare services.

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Richmond, KY·Physical Therapy

Orthopedic & Sports Physical Therapy (OSPT) is a Kentucky-based private PT practice with 10 offices nationwide, including locations in Lexington, Nicholasville, Stanford, Louisville, and Danville. As part of Confluent Health, OSPT provides orthopedic, sports, manual, and soft-tissue physical therapy with personalized treatment plans aimed at long-lasting results. Key details: - Services: neck and spine care, sports PT, manual therapy, soft tissue mobilization - Locations near Richmond, KY (e.g., 1868 Plaudit Pl, Lexington; ongoing expansion across KY) - Contact: letstalk@osptky.com | 888-672-1440 - Headquarters: Lexington, KY; LinkedIn: linkedin.com/company/orthopedic-sports-physical-therapy If you’re specifically seeking top physical therapists in Richmond, KY 40475, OSPT lists multiple Kentucky offices within reach (closest are in Lexington and nearby cities). For the exact provider you want in Richmond, consider calling their national contact to confirm the nearest Richmond-area clinician and scheduling options.

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Richmond, CA·Physical Therapy

The page for Richmond Medical Center (Richmond, CA) identifies it as a Kaiser Permanente facility offering emergency and urgent care, as well as general patient care. It lists multiple contact phone numbers and basic organizational details (headquarters in Richmond, CA). However, there is no specific information on Physical Therapy services, programs, or staff at this center. If you’re seeking physical therapy at Richmond Medical Center, you may need to contact the center directly or check Kaiser Permanente Northern California facilities’ pages for PT offerings and scheduling.

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Richmond, KY·Physical Therapy

Baptist Health Richmond, Inc. is a long-established hospital in Richmond, Kentucky, serving Madison, Estill, Garrard, Jackson, and Lee counties for over 100 years. It employs about 39 people and is part of Baptist Health (KY & IN). The facility provides general hospital services with expertise across categories including heart care, cancer care, behavioral health, and overall healthcare services. Key contacts include the main phone line at 859.623.3131. The organization has recent leadership changes and a workforce primarily based in the United States, with ongoing connections to regional health networks and educational/internship pathways. If you’re seeking physical therapy services specifically, the page confirms Baptist Health Richmond as the local hospital offering comprehensive care, but does not list standalone therapy departments or therapists. For precise PT offerings and roster, contact the hospital directly or visit the main site linked.

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