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Clinic Type

Physical Therapy

Address

Phone

804-628-0742

Email

reproductivemedicine@vcuhealth.org

Opening Hours

Appointments are available from 7:00-6:30 Monday through Thursday, 7:00-5:00 on Fridays, and 7:00-1:00 on Saturdays. Visits are 45 minutes long.

Services Offered

  • Physical Therapy
  • Sports Medicine

Technology & Equipment

  • isokinetic testing
  • biomechanical foot evaluations
  • dry needling
  • ice
  • heat
  • electrical stimulation

Team

  • Hillary L. Tiller, Board-certified clinical specialist in orthopaedic physical therapy; manual therapy training; dry needling; APTA member; Virginia Physical Therapy Association; Certified Clinical Instructor; mentor in VCU Sports Residency program — PT, DPT, OCS
  • Chad Taylor, Board-Certified Clinical Specialist in Sports Physical Therapy and Orthopedic Physical Therapy; certified athletic trainer; CSCS; assistant professor in VCU Department of Physical Therapy; biomechanical foot evaluations; casts for custom orthotics — PT, DPT, SCS, OCS, ATC, CSCS
  • Liz Trinchere Brown, Special interest in athletic injury; orthopedic conditions; treats youth and collegiate athletes — PT, DPT, SCS, OCS

Insurance & Payment

  • Most major insurance plans (VCU Health System listed on member services)

We are usually listed under “VCU Health System.” We also offer a variety of flexible self-pay and payment plan options.

flexible self-pay, payment plan options, credit cards, checks, cash

Languages Spoken

FAQs

When are appointments available?

Appointments are available from 7:00-6:30 Monday through Thursday, 7:00-5:00 on Fridays, and 7:00-1:00 on Saturdays. Visits are 45 minutes long. Please arrive 15 minutes early to your first visit to allow time for completing new patient paperwork.

Will insurance cover my visits?

We accept most major insurance plans, but you can call the member services number on the back of your insurance card to be sure. We are usually listed under “VCU Health System.” We also offer a variety of flexible self-pay and payment plan options.

Do I need a co-payment, and how is it handled?

Many plans require that you make a co-payment at the time of your visit. We accept credit cards, checks and cash. The amount of your co-pay is determined by your insurance carrier and should be listed on your insurance card.

Will I need authorization from my insurance before visiting?

Some insurance plans may require that you get authorization from them before you visit us. Since this varies by plan, we encourage you to contact your insurance company and let us know before your appointment that you need an authorization.

What should I bring to my first visit?

Please bring a copy of your physical therapy prescription from your health care provider as well as a photo ID and your insurance card(s).

How long do visits last?

All visits typically last between 45-60 minutes.

What if I need to cancel or reschedule?

We kindly request 24-hour notice if you are unable to come for your appointment so another patient can be offered an appointment with adequate notice. Patients who are no-shows for three visits will no longer be seen at our facility.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Nutrifinder.net (Bon Secours Sports Medicine): 4.4/5 (198)
  • Birdeye (Athletico Physical Therapy - Libbie Mill): 4.9/5 (38)
  • Birdeye (Richmond Physical Therapy): 4.8/5 (42)
  • Birdeye (Roberts Physical Therapy & Massage): Not explicitly rated, but 105 reviews mentioned (105)

Patients praise

  • Professional, friendly, and compassionate staff
  • Knowledgeable physical therapists who create personalized, effective treatment plans
  • Clean and well-maintained facilities with modern equipment
  • Success in injury recovery, pain relief, and restoring mobility
  • Thorough evaluations and clear communication of treatment goals

Common complaints

  • Long wait times for appointments (specifically noted for primary care associated with sports medicine facilities)
  • Some patients report ineffective treatment outcomes for specific conditions
  • Occasional difficulty with appointment scheduling due to high demand

"Everyone at HCA Sports Medicine was amazing in treating my ankle injury. The front desk staff, doctors, and MA’s all were very compassionate with great bedside manners."

HCA Virginia Sports Medicine review

"I decided to try PT to avoid a future knee replacement... His expertise in manual therapy and selection of stretching and strengthen exercises was exactly what I needed."

InMotion Physical Therapy review

"Not sure if my luck is crap or what but neither Megan or Justin were able to help me with my shoulder issue... The strengthening exercises were also too much and probably pushed my type one tear to a type two tear."

Richmond Physical Therapy review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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