Physical Therapy Innovations - East Bay Physical Therapy
Physical Therapy • Richmond, CA • Since 1998
About
Physical Therapy Innovations is a private physical, occupational, and speech therapy company founded in 1998 and headquartered in Auburn, MA, with 12 outpatient clinics across Central MA. It focuses on rehabilitation services, offering clinics in multiple Massachusetts locations (including Shrewsbury, Auburn, Barre, Gardner, and Hopkinton) and operates as a private, for-profit enterprise with 15 employees and roughly $13.9M in annual revenue. The company provides physical therapy services aimed at strength, function, movement, and performance, and maintains a presence in LinkedIn with 308 followers. If you’re seeking East Bay (Richmond) physical therapy under the “Physical Therapy Innovations” umbrella, the site does not list an East Bay location; their locations are all in Massachusetts. For contacting or more details, use vdills@physicaltherapyinnovations.com or info@ptinnovations.com, or call (508) 721-0000 / +1 510-524-2177.
Clinic Type
Physical Therapy
Address
East Bay, California (Albany/El Cerrito area)
Phone
All Locations: (510) 524-2177
miriam.castillo@ptinnovations.com
Opening Hours
Mon-Fri 8:00AM-6:00PM
Website
Services Offered
Team
Insurance & Payment
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Cash, Credit/debit card, Check, Possibly third-party providers (not specified)
Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Physical Therapy Innovations): 3.4/5 (based on 119 reviews on Yelp) (119 reviews)
- Yahoo/Yelp (East Bay Physical Therapy): 4.0/5 (based on 35 reviews on Yahoo/Yelp) (35 reviews)
- NutriFinder (Physical Therapy Innovations): 4.8/5 (based on 197 reviews) (197 reviews)
Patients praise
- Effective pain reduction and improved mobility/function for many patients
- Knowledgeable and skilled therapy staff who care about client needs
- Availability of specialized equipment, such as weight training machines and aquatic therapy
- Clean and professional office environment
- Friendly staff who remember patient names
Common complaints
- Reports of unprofessional, punitive, or rigid cancellation and billing policies (e.g., unexpected fees)
- Concerns regarding disorganization in billing and appointment scheduling
- Complaints about poor communication and lack of care or responsiveness from staff
- Allegations of inexperienced or unsupervised staff (interns) conducting initial evaluations
- Dissatisfaction with high costs relative to appointment duration
"East Bay Physical Therapy is the definition of dysfunction wrapped in excuses. Their communication is so petty, sloppy, and inconsistent it makes you wonder if anyone actually works there."
— Yahoo Local User Review"It is the shockingly unprofessional way they conduct business and billing... I was told I had no co-payment, and 3 months later I get a bill for $525.00."
— Unilocal User Review"Primary instructor/manager did an extensive survey and review of my medical condition and history, and used that information to develop a treatment plan that two of his associates implemented."
— Bay Area Consumers' Checkbook ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Physical Therapist for Pelvic Floor & Pregnancy Issues — Sep 10, 2025
- Voted Best Physical Therapy Clinic in Oakland 2025 – Here’s Why Locals Trust Pro+Kinetix Physical Therapy & Performance — Aug 25, 2025
- Top Beauty Health and Wellness Services in Oakland and the East Bay - www.oaklandmagazine.com — Aug 9, 2025
- THE BEST 10 Physical Therapy in OAKLAND, CA - Yelp — Jul 15, 2025
- PEMF Therapy - East Bay Disc Centers — Jul 12, 2025
Information sourced from the clinic's website as of July 10, 2026.
More physical therapy clinics in Richmond
Summary: H2 Health is a wellness and fitness services company offering physical therapy among its adult and pediatric care options. While the site highlights its broad PT, occupational therapy, speech therapy, and other therapeutic services across multiple locations in the United States, there is no explicit mention of a Richmond, KY location or physical therapy services specifically in Richmond. The company is based in Jacksonville, FL, with 3 U.S. offices listed and services across 11 states, but Richmond, KY is not identified among their listed locations. Key points: - Services include physical therapy (among others: occupational therapy, hand therapy, concussion rehab, speech therapy, aquatic therapy, sports medicine, pelvic health, chronic disease management, pediatric care). - Headquarters: Jacksonville, FL; founded 2020; private company owned by Grant Avenue Capital. - Presence: 3 U.S. offices listed (Jacksonville, FL area and Live Oak, FL); no explicit Richmond, KY location listed. - If you’re seeking Physical Therapy in Richmond, KY, check H2 Health’s locations page or contact them directly for current site availability and service area. If you want, I can check for any updated locations or alternatives near Richmond, KY and compare services.
Orthopedic & Sports Physical Therapy (OSPT) is a Kentucky-based private PT practice with 10 offices nationwide, including locations in Lexington, Nicholasville, Stanford, Louisville, and Danville. As part of Confluent Health, OSPT provides orthopedic, sports, manual, and soft-tissue physical therapy with personalized treatment plans aimed at long-lasting results. Key details: - Services: neck and spine care, sports PT, manual therapy, soft tissue mobilization - Locations near Richmond, KY (e.g., 1868 Plaudit Pl, Lexington; ongoing expansion across KY) - Contact: letstalk@osptky.com | 888-672-1440 - Headquarters: Lexington, KY; LinkedIn: linkedin.com/company/orthopedic-sports-physical-therapy If you’re specifically seeking top physical therapists in Richmond, KY 40475, OSPT lists multiple Kentucky offices within reach (closest are in Lexington and nearby cities). For the exact provider you want in Richmond, consider calling their national contact to confirm the nearest Richmond-area clinician and scheduling options.
The page for Richmond Medical Center (Richmond, CA) identifies it as a Kaiser Permanente facility offering emergency and urgent care, as well as general patient care. It lists multiple contact phone numbers and basic organizational details (headquarters in Richmond, CA). However, there is no specific information on Physical Therapy services, programs, or staff at this center. If you’re seeking physical therapy at Richmond Medical Center, you may need to contact the center directly or check Kaiser Permanente Northern California facilities’ pages for PT offerings and scheduling.
Baptist Health Richmond, Inc. is a long-established hospital in Richmond, Kentucky, serving Madison, Estill, Garrard, Jackson, and Lee counties for over 100 years. It employs about 39 people and is part of Baptist Health (KY & IN). The facility provides general hospital services with expertise across categories including heart care, cancer care, behavioral health, and overall healthcare services. Key contacts include the main phone line at 859.623.3131. The organization has recent leadership changes and a workforce primarily based in the United States, with ongoing connections to regional health networks and educational/internship pathways. If you’re seeking physical therapy services specifically, the page confirms Baptist Health Richmond as the local hospital offering comprehensive care, but does not list standalone therapy departments or therapists. For precise PT offerings and roster, contact the hospital directly or visit the main site linked.
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