Central KY Urgent Care Center
Urgent Care • Richmond, KY
About
Central KY Urgent Care Center is a small medical practice based in Richmond, Kentucky, offering urgent care and related medical services. The practice has 1 employee, with a second location listed in Richmond. Contact info includes phone 859-353-8884 and email info@centralkyucc.com. Web metrics show about 515 monthly visits with a low bounce rate (0.3%) and 2.6 pages per visit. Locations: - 103 Keystone Dr, Richmond, KY 40475 - 330 Eastern Byp Ste 3, Richmond, KY 40475 Categories include healthcare, urgent care, medical exams, laboratory testing, fractures, and acute injuries.
Clinic Type
Urgent Care (multi-location group)
Address
Two Urgent Care Locations: 103 Keystone Drive STE 5, Berea, KY 40404 (approx from context); 295 Paint Lick Road, Berea, KY 40403
Phone
859-353-8884
info@centralkyucc.com
Opening Hours
Open Hours: 103 Keystone Drive STE 5: Monday – Friday 8AM – 8PM; Saturday 9AM – 8PM; Sunday 9AM – 8PM. 295 Paint Lick Road, Berea: Monday – Friday 8AM – 7PM; Saturday 9AM – 7PM; Sunday 9AM – 7PM
Services Offered
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Technology & Equipment
Team
Insurance & Payment
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$120 Office Visit (discounted basic office visit), In-House Testing: $55 COVID Test (Rapid COVID, PCR send-out), Medications: in-house, Health Insurance accepted (Central KY Urgent Care accepts most major health insurance plans)
Languages Spoken
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Pricing
Current Offers
$120 plan for basic office visit — $120
FAQs
Do you accept insurance?
Central KY Urgent Care accepts most major health insurance plans.
What is the price of the office visit?
$120 Office Visit – discounted fee for the basic office visit.
Are in-house testing and procedures included in the plan?
The plan includes basic office visit with prescription. The patient has the option to choose in-house testing and treatment for additional cost.
What in-house tests are available and their prices?
In-House Testing: Rapid COVID Test $55; Only test PCR (send-out) $55.
Do you accept health insurance?
Central KY Urgent Care accepts most major health insurance plans.
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.6 out of 5 stars (131 reviews)
- Yahoo Local (via Yelp): 2.0 out of 5 stars (12 reviews)
Patients praise
- Some staff members are noted as sweet/friendly
- Convenient operating hours, including Sundays
Common complaints
- Long wait times
- Unprofessional staff and provider behavior
- Alleged HIPAA violations (discussing medical information in public)
- Poor communication regarding testing and pharmacy errors
- Rudeness/lack of empathy from staff
"The provider chased me into the waiting room, screaming my personal private medical information for all of the patients in the waiting room to hear it was the most unprofessional experience I have ever had at an urgent care center."
— LocalityBiz user review"Do not visit this place if you're expecting urgency. We have given them numerous chances and every time we visit, we end up sitting for hours waiting to be seen."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Med Center Health unveils Southcentral Kentucky’s first combined emergency room and urgent care – Med Center Health — Apr 23, 2026
- Under one roof: Baptist Health ER and Urgent Care coming to Georgetown in 2026 — Jul 21, 2025
- Baptist Health ER & Urgent Care breaks ground in Georgetown - The Lane Report | Kentucky Business & Economic News — Jul 21, 2025
- Dr. Eric W. Bradburn, MD - Internal Medicine Physician in Richmond, KY — May 14, 2026
- Bowling Green hybrid emergency and urgent care facility set to open — Apr 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Richmond
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Patient First is a U.S. urgent care and primary care provider offering walk-in, telehealth, and urgent care services. Key details: - Services: Urgent care, primary care, telehealth, walk-in (no appointment needed) - Locations: 4 offices listed in the Richmond area with the headquarters in Glen Allen, VA; nationwide network with 79 locations across Virginia, Maryland, Pennsylvania, and New Jersey - Hours/Access: Telehealth options expanding access (e.g., 8am–6pm daily as of 2025); walk-in capability for acute, non-emergency conditions - Overview: Established 1981; Virginia-based, operates a chain of urgent care centers designed for outpatient care without appointments For Richmond specifically, look for Patient First centers in the Richmond area (Glen Allen is the HQ near Richmond), providing urgent care and telehealth services without appointment. If you need exact Richmond city addresses or current hours, I can pull the latest location details.
Kaiser Permanente Richmond Medical Center offers urgent and emergency care services in Richmond, CA. As part of Kaiser Permanente Northern California, it provides patient care through its healthcare facility. The center operates under the Richmond headquarters and lists multiple contact numbers for assistance. If you need urgent care specifically at Kaiser Permanente in Richmond, this facility is the relevant location to consider.
Concentra has completed the acquisition of Nova Medical Centers, and all Nova locations are now operating as Concentra. If you’re looking for a “Concentra Richmond” urgent care near Richmond, CA, please note: - The acquisition means Nova Medical Centers are rebranded under Concentra, including any Richmond-area locations if they existed under Nova. - The provided page lists 67 Concentra/U.S. offices but does not specify a Richmond, CA location. To find the closest urgent care in Richmond, CA, use Concentra’s site locator or contact Concentra customer support for exact address and hours. Key takeaway: Nova Medical Centers are now Concentra, and for a Richmond, CA urgent care, check Concentra’s current location finder to confirm availability and exact address.
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