Walk-in Urgent Care in Richmond - Bon Secours
Urgent Care • Richmond, VA • 11 locations
About
Bon Secours Richmond offers walk-in urgent care through its Bon Secours facilities in the Richmond area. The related page for Southside Regional Medical Center (Petersburg, near Richmond) indicates that Bon Secours operates a network of hospitals and medical centers in the region, including urgent care services, primary and specialty care (cardiology, neurology, OB/GYN, orthopedics, cancer care). The Petersburg site is a 300-bed hospital with emergency department level III, part of the private Bon Secours Mercy Health system headquartered in Jacksonville, FL. If you’re specifically seeking Walk-in Urgent Care in/around Richmond, check Bon Secours locations in the Richmond area via bonsecours.com for the nearest walk-in urgent care hours and availability.
Clinic Type
Urgent Care (multi-location group)
Address
Bon Secours Urgent Care, Carytown, 10 N. Nansemond St, Suite E, Richmond, Virginia 23221; Bon Secours Urgent Care, East End, 2603 Nine Mile Rd, Suite 110, Richmond, Virginia 23223; Bon Secours Urgent Care, Glen Allen, 9851 Brook Road, Glen Allen, Virginia 23059; Bon Secours Urgent Care, Laburnum, 4835 S. Laburnum Ave, Richmond, Virginia 23231; Bon Secours Urgent Care, Midlothian, 14163 Midlothian Turnpike, Midlothian, Virginia 23113; Bon Secours Urgent Care, Nuckols, 11201 Nuckols Rd, Glen Allen, Virginia 23059; Bon Secours Urgent Care, Regency, 1502 N Parham Rd, Suite A, Richmond, Virginia 23229; Bon Secours Urgent Care, Sauer Center, 2230 W Broad St, Suite 101, Richmond, Virginia 23220; Bon Secours Urgent Care, Staples Mill, 8800 Staples Mill Rd, Richmond, Virginia 23228; Bon Secours Urgent Care, Swift Creek, 14426 Hull Street Road North, Chesterfield, Virginia 23832; Bon Secours Urgent Care, Towne Center, 11603 Midlothian Tpke, Midlothian, Virginia 23113
Phone
888-538-3832
emailCompliance@BSMHealth.org
Opening Hours
362 days a year (no appointment needed)
Services Offered
Insurance & Payment
Languages Spoken
—
FAQs
Do I need an appointment?
No appointment needed.
How many locations are in the Richmond area?
11 locations across the Richmond area.
What services do Walk-in Urgent Care clinics offer?
Walk-in and urgent care clinics offer a full spectrum of care options in a convenient setting.
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.5/5 stars (East End) (464 reviews)
- SolvHealth: 4.7/5 stars (East End) (242 ratings)
- SolvHealth: 4.9/5 stars (Staples Mill)
- SolvHealth: 4.7/5 stars (Laburnum) (188 ratings (43 reviews))
- SolvHealth: 4.9/5 stars (Sauer Center)
Patients praise
- generally quick wait times and efficient service
- clean and well-maintained facilities
- professional, caring, and knowledgeable medical providers
- convenient walk-in availability and online appointment booking options
Common complaints
- occasional rude or dismissive staff/medical assistants
- difficult or non-intuitive digital check-in processes
- perceived rushing of patients near closing time
- lack of certain on-site diagnostic capabilities such as some bloodwork at specific locations
- billing/copay issues related to unavailable services
"I did not wait more than a few minutes and the staff was so caring and very professional."
— SolvHealth (Staples Mill location)"I decided that was not the place for me and decided to leave. I felt that my health wasn’t taken seriously."
— SolvHealth (East End location) complaint regarding closing time rush"The woman that came to help actually tossed a mask at me / but did offer assistance. So/ the check in was rude and extremely unprofessional."
— SolvHealth (Sauer Center location) review regarding check-in staffSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bon Secours Urgent Care’s Sauer Center is now open | WRIC ABC 8News — Jul 30, 2025
- New Urgent Care Center now open on Staple Mills Road — Sep 3, 2025
- Bon Secours expanding footprint in Henrico with two more urgent care clinics - Richmond BizSense — Sep 17, 2025
- Bon Secours opens new urgent care center in Eastern Henrico — Nov 7, 2025
- HCA plans urgent care center in Chester as Bon Secours opens similar clinic in Henrico - Richmond BizSense — Nov 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Richmond
Central KY Urgent Care Center is a small medical practice based in Richmond, Kentucky, offering urgent care and related medical services. The practice has 1 employee, with a second location listed in Richmond. Contact info includes phone 859-353-8884 and email info@centralkyucc.com. Web metrics show about 515 monthly visits with a low bounce rate (0.3%) and 2.6 pages per visit. Locations: - 103 Keystone Dr, Richmond, KY 40475 - 330 Eastern Byp Ste 3, Richmond, KY 40475 Categories include healthcare, urgent care, medical exams, laboratory testing, fractures, and acute injuries.
Reid Health Urgent Care in Richmond is part of Reid Health, a nonprofit regional health system based in Richmond, Indiana. The system operates a 189-bed inpatient hospital plus multiple satellite facilities across East Central Indiana and West Central Ohio, with urgent care as part of its services. Reid Health employs over 3,100 staff and provides a wide range of specialties. For urgent care in Richmond, you can expect access to timely medical care without an appointment, backed by Reid Health’s network of providers and facilities. Call 765-983-3000 for general inquiries or visit reidhealth.org for locations and hours.
Baptist Health Urgent Care in Richmond, KY (Richmond location) - Type: Walk-in urgent care clinic offering prompt medical treatment for non-emergency conditions. - Services: Urgent care-focused care (common illnesses, minor injuries, and related urgent care services). - Network: Part of Baptist Health with facilities across Kentucky and Indiana; focus on patient experience, locations, and services offered. - Contact/Access: Visit the Baptist Health urgent care sites page or the Richmond-area Baptist Health listings for hours, exact address, and wait times. Notes: - The available excerpt confirms Baptist Health operates urgent care clinics in Kentucky, including Louisville headquarters, and mentions patient experience and location information, but does not provide Richmond-specific hours or address. For precise walk-in hours and the Richmond, KY address, check the Baptist Health Richmond urgent care page or call the Richmond clinic.
Patient First is a U.S. urgent care and primary care provider offering walk-in, telehealth, and urgent care services. Key details: - Services: Urgent care, primary care, telehealth, walk-in (no appointment needed) - Locations: 4 offices listed in the Richmond area with the headquarters in Glen Allen, VA; nationwide network with 79 locations across Virginia, Maryland, Pennsylvania, and New Jersey - Hours/Access: Telehealth options expanding access (e.g., 8am–6pm daily as of 2025); walk-in capability for acute, non-emergency conditions - Overview: Established 1981; Virginia-based, operates a chain of urgent care centers designed for outpatient care without appointments For Richmond specifically, look for Patient First centers in the Richmond area (Glen Allen is the HQ near Richmond), providing urgent care and telehealth services without appointment. If you need exact Richmond city addresses or current hours, I can pull the latest location details.
Kaiser Permanente Richmond Medical Center offers urgent and emergency care services in Richmond, CA. As part of Kaiser Permanente Northern California, it provides patient care through its healthcare facility. The center operates under the Richmond headquarters and lists multiple contact numbers for assistance. If you need urgent care specifically at Kaiser Permanente in Richmond, this facility is the relevant location to consider.
Concentra has completed the acquisition of Nova Medical Centers, and all Nova locations are now operating as Concentra. If you’re looking for a “Concentra Richmond” urgent care near Richmond, CA, please note: - The acquisition means Nova Medical Centers are rebranded under Concentra, including any Richmond-area locations if they existed under Nova. - The provided page lists 67 Concentra/U.S. offices but does not specify a Richmond, CA location. To find the closest urgent care in Richmond, CA, use Concentra’s site locator or contact Concentra customer support for exact address and hours. Key takeaway: Nova Medical Centers are now Concentra, and for a Richmond, CA urgent care, check Concentra’s current location finder to confirm availability and exact address.
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