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Summary: The American Cancer Society (ACS) is a national nonprofit focused on cancer research, prevention, patient support, and education. Key programs and areas include patient services (e.g., Hope Lodge lodging for cancer patients and their families), community fundraising events (Relay for Life, Making Strides against Breast Cancer, Coaches vs. Cancer), advocacy (Federal Advocacy), and research funding. The site lists job opportunities (including roles like Sales Associate, Discovery Shop; Sr Development Manager; Marketing Insights; and remote roles in media operations and IT), as well as information on cancer types, detection, treatment, survivorship, and prevention. It operates three offices in the United States, including headquarters in Atlanta, GA, and additional locations in Georgia. The user’s query references Rochester, MN Hope Lodge, but the page highlights Hope Lodge as a nationwide program without specific details for Rochester.

Clinic Type

Oncology

Address

The Rochester, MN Hope Lodge is part of the American Cancer Society Hope Lodge program; specific street address not provided on the page

Phone

507-529-4673 or 800-227-2345

Email

—

Opening Hours

Check-in hours are normally noon to 8 p.m., but those details can be determined when a Hope Lodge team member speaks with you and confirms your stay.

Services Offered

—

Team

  • Rochester Hope Lodge team — staff/volunteers

Insurance & Payment

—

Languages Spoken

—

FAQs

What time can I check in?

Check-in hours are normally noon to 8 p.m., but those details can be determined when a Hope Lodge team member speaks with you and confirms your stay.

Are visitors allowed at the Hope Lodge?

Visitors are welcome and encouraged during your stay at the Hope Lodge facility. All visitors must sign in at the front desk, wear a visitor’s badge, and remain in designated public/visiting areas. The Hope Lodge team will speak with you about specific visiting hours and guidelines.

What happens if a patient is admitted to the hospital during their stay?

If a patient is admitted to the hospital during their stay at the Hope Lodge facility, the guest’s room will be held for a limited time and the caregiver’s stay may be extended. The situation will be assessed and discussed with the caregiver as needed. Since our priority is providing access to care for as many outpatient guests as possible, the caregiver may need to vacate the guest room if there are other eligible patients needing the room.

Is transportation provided to patients?

Transportation may be provided by this Hope Lodge community or nearby treatment facilities. The Hope Lodge team will speak with you about specific options available at this location.

Can guests receive mail or packages?

All Hope Lodge guests are welcome to receive mail and packages. Packages left at the front desk for guests will be kept in a secure location.

Are there any restrictions on medication delivery?

The exception to this process is medication and medical equipment deliveries. Hope Lodge guests must accept and sign for their own medication and must arrange for medical equipment deliveries and pickups at the end of their stay.

What about referrals and treatment dates?

Typically, referrals from the treatment center will provide both an estimated treatment start date and end date. If a hospital extends/changes the patient’s treatment schedule from the dates on the initial referral, the Hope Lodge team will try to accommodate the new request; however, new guests with confirmed stays or guests on a waitlist will receive priority.

Is there wireless access available for guests?

Yes, there is wireless access available for guests.

Commitments

  • Free lodging is provided for cancer patients and caregivers traveling for outpatient medical care related to the patient’s cancer diagnosis.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yelp: 5 out of 5 (based on 1 review) (1)

Patients praise

  • Provides free or affordable lodging close to Mayo Clinic
  • Supports patient recovery and peace of mind
  • Offers opportunities for community, friendship, and companionship among patients
  • Described as a welcoming, clean, and relaxing environment
  • Staff generally praised as caring and supportive

Common complaints

  • Past administrative confusion and communication issues regarding COVID-19 vaccination policies for admittance

"Hope Lodge is a glimmering star in the dark sky of confusion surrounding a cancer diagnosis. The value of Hope Lodge is equal to many of the high-class hotels. Nothing can replace the comfort of such places to rest and recover."

— American Cancer Society Hope Lodge guest testimonial

"It’s a great place. We made friends whom we still have contact. Our housing was initiated through radiology-oncologist via the Social Worker."

— Mayo Clinic Connect user experience

"The Hope Lodge was a beautiful and relaxing place to stay. It was close to the hospital so I was able to walk back and forth. The staff was very friendly and made my stay very enjoyable."

— American Cancer Society Hope Lodge guest testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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