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About

Wilmot Cancer Institute (Wilmot Cancer Center) is the University of Rochester’s nonprofit cancer care network. Key points: - Purpose: World-class cancer treatment with personalized care, research, and education. - Founded: 1974; headquartered in Rochester, NY. - Locations: More than a dozen sites across Rochester and the Finger Lakes region; main offices at 601 Elmwood Ave, Rochester, NY 14642 and 300 E River Rd, Rochester, NY 14623. - Type/Ownership: Private nonprofit; part of University of Rochester Medical Center. - Services: Comprehensive cancer care, with a focus on prevention, treatment, survivorship, and innovative medicine. - Contact: Main phone numbers include (585) 275-5830 and 1-585-275-2100. - Profile: Active nonprofit hospital/health care provider with a regional footprint and affiliation to URMC. If you’re specifically looking for ties to Strong Memorial Hospital: Wilmot Cancer Institute is URMC’s cancer center, collaborating with URMC’s broader hospital network, including Strong Memorial Hospital in Rochester.

Clinic Type

Oncology

Address

90 Crittenden Blvd, Rochester, NY 14642

Phone

(585) 275-5830

Email

healthresearch@urmc.rochester.edu

Opening Hours

Monday–Friday 8 a.m.−5 p.m.

Services Offered

  • Outpatient services
  • inpatient services
  • radiation treatment
  • infusion center
  • blood and marrow transplant
  • adult hematology/oncology
  • surgical oncology
  • palliative care
  • survivorship care planning
  • diagnostic testing
  • on-site labs
  • supportive resources
  • financial assistance
  • wig/scarves/prosthesis resources
  • monthly support groups
  • clinical trials
  • precision cancer care

Technology & Equipment

  • blood and marrow transplant program
  • radiation treatment areas
  • infusion center
  • advanced diagnostic testing

Team

  • Wilmot Cancer Center team, not specified — Leadership/oncology team

Insurance & Payment

There may be additional insurance or private pay charges for services provided here.

private pay, insurance billing, billing/cost estimates (implied by extras)

Languages Spoken

Pricing

  • Valet is $4 (implied on-site parking)
  • Outpatient infusion and treatment areas pricing not specified

FAQs

What is Wilmot Cancer Center?

The Wilmot Cancer Center is the Wilmot Cancer Institute's flagship location within Strong Memorial Hospital, offering inpatient and outpatient cancer care.

What are the hours of operation?

Monday–Friday 8 a.m.−5 p.m.

What is the full street address?

90 Crittenden Boulevard, Rochester, NY 14642

What is the contact phone number?

(585) 275-5830

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS: 2/5 (CMS Overall Hospital Rating) (846 surveys (used for CMS metrics))
  • Birdeye (Google aggregation): 2.7/5 stars (784 reviews)
  • Hospital Cost Compare (HCAHPS): 76% would definitely recommend, 20% probably recommend, 4% no (300+ respondents)

Patients praise

  • High levels of patient recommendation (approx. 76% definitely recommend)
  • High ratings for doctor and nurse communication
  • Supportive and professional staff in specialized cancer treatment units
  • Active engagement with patients through Patient and Family Advisory Boards (PFAC)
  • Consistent follow-up and discharge information provided to patients

Common complaints

  • Emergency Department wait times and patient experiences
  • Perceived lack of security monitoring in some hospital areas
  • Communication gaps regarding survivorship care for rural patients
  • Occasional negative reports concerning psychiatric care services
  • Transportation difficulties for rural patients traveling to the city for treatment

"I underwent 38 sessions of radiation for prostate cancer and was grateful for the supportive and professional staff. They made a challenging experience manageable."

Medicai review of Wilmot Cancer Institute - Greece

"I am writing to formally express my concern and dissatisfaction with the care my mother received at the University of Rochester Strong Memorial Hospital Emergency Department... the nurse at the front desk appeared inattentive to my mother’s condition."

Birdeye user review for Strong Memorial Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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