LewisGale Medical Center
Emergency Medicine • Salem, VA • 1 location in Salem, VA (LewisGale Medical Center) locations
About
LewisGale Medical Center in Salem, VA operates a 24/7 emergency department treating injuries and illnesses including trauma, cardiac events, strokes, and respiratory distress. The facility is accredited as a Chest Pain Center by the American College of Cardiology and offers FastTrack ER for non-life-threatening conditions in patients two years and older.
Clinic Type
Emergency Medicine
Address
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Phone
(540)776-4000
PARA.HCARecordsRequestRIC@hcahealthcare.com
Opening Hours
FastTrack ER: 11:00am–11:00pm, seven days a week
Emergency Care
Emergency care for unexpected, severe injuries or infections; 24/7 availability of emergency specialists; Chest Pain Center designation
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is FastTrack ER?
An extension of the main emergency room for non-life-threatening conditions two years old and older, available within 24 hours.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- PissedConsumer: 1.6 stars (out of 5) from 21 reviews (21)
- Yelp/MapQuest: 2.0 stars (out of 5) (44)
- MedicalRecords.com: 3.9 stars (out of 5) (508)
- Healthgrades: 60% recommend
Patients praise
- Professional and knowledgeable medical staff and physicians
- Efficient care for urgent medical situations
- Modern and comfortable facility amenities
- Friendly and caring nursing staff
Common complaints
- Billing disputes and collections practices
- Long emergency department wait times during busy periods
- Communication gaps between staff and patients
- Occasional reports of facility cleanliness or maintenance issues
"They took care of my dad quickly. He didn't have to wait when we got there because his oxygen was very low... The nurses were awesome."
— Yelp/MapQuest reviewer"I have yet to receive a call from a supervisor, only additional bills in the mail. Each time I call LG and request the account to be reviewed and escalated... but have had no contact."
— BBB complaint summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HCA Virginia Awards $10,000 to Expand CPR Education and AED Access Across Virginia - Patriot Publishing LLC — Jun 9, 2026
- LewisGale ER in Christiansburg serves 13,000 in first year — Nov 20, 2025
- LewisGale renovation includes unusual auto swap — Nov 24, 2025
- LewisGale retires a piece of physical therapy equipment – via a 4th floor window | News/Talk 960-AM & FM-107.3 WFIR — Nov 24, 2025
- LewisGale Medical Center celebrates 50 years of behavioral health care – Salem Times Register — Jul 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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