Live
Read more

About

SSM Health Medical Group in Salem: Not explicitly listed on the official SSM Health site. SSM Health is a Catholic nonprofit health system based in St. Louis, operating hospitals, clinics, home care, hospice, and virtual care across Illinois, Missouri, Oklahoma, and Wisconsin, with a large network of providers and locations. For a precise Salem location, contact SSM Health directly or search for “SSM Health Salem” within their regional directories or the Salem, IL/OR area listings, as the provided highlights don’t specify a Salem site.

Clinic Type

Family Medicine

Address

1250 W. Whittaker St., Salem, IL

Phone

618-548-3740

Email

community.benefits@ssmhealth.com

Opening Hours

7:00 am - 6:00 pm

Telehealth

SSM Health Express Virtual Care available

Services Offered

  • Primary care
  • Pediatrics
  • Wellness exams
  • Vaccinations
  • Chronic disease management

Team

  • Heidi Thompson, APRN-CNP (FNP-BC) — Nurse Practitioner
  • KJ Norman, APRN-CNP (FNP-C) — Nurse Practitioner
  • Mahvish Zahoor, Family Medicine — MD

Insurance & Payment

—

Languages Spoken

—

FAQs

What services are offered at SSM Health Medical Group Salem?

Primary care, pediatrics, wellness exams, vaccinations, and chronic disease management, with radiology, lab collection, and physical therapy available at the Salem office.

What services are provided at SSM Health Medical Group in Salem?

Radiology, lab collection and physical therapy services; primary care, pediatrics, wellness exams, vaccinations, chronic disease management.

Is there financial assistance available?

As a National Health Service Corps site, this practice serves all patients regardless of their ability to pay. Discounts for essential services are offered based on family size and income.

What are the providers at this location?

Heidi Thompson, APRN-CNP; KJ Norman, APRN-CNP; Mahvish Zahoor, MD.

What are the clinic's hours?

Opening hours shown as 7:00 am – 6:00 pm; some services may have slightly different hours as listed in the highlights.

Awards & Accreditations

  • BEE Award - nominate a non-nursing medical staff member
  • DAISY Award - nominate a nurse

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • SSM Health Official Site (Clinic Level): 4.9 out of 5 (118 ratings)
  • Dr. Mahvish Zahoor (Provider Level): 4.8 out of 5 (161 ratings, 47 reviews)
  • KJ Norman, APRN-CNP (Provider Level): 4.9 out of 5 (37 reviews)

Patients praise

  • Attentive and active listening
  • Compassionate and caring demeanor
  • Knowledgeable and professional care providers
  • Thorough communication and clear explanations
  • Feeling valued as a patient and not rushed during appointments

Common complaints

  • Perception of provider being uninterested or dismissive
  • Feeling of being belittled or dealt with in a superior manner

"She is not interested in what you want or have to say, has her mind made up and justifies it. Comes across as superior, which gives you a belittling feeling."

— Dr. Mahvish Zahoor Patient Review

"She is just amazing. She actually really sits and listens to you and what you’re going through. She really cares, it’s genuine."

— KJ Norman, APRN-CNP Patient Review

"She cares, she listens, and she NEVER asks me 'what are we here for today'. When she walks in the room she’s ready for me."

— SSM Health Family Medicine Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More family medicine clinics in Salem

Salem, MA·Family Medicine

VerifiedOnline bookingEmergency care
Salem, MA·Family Medicine

Salem Family Health Center is part of North Shore Community Health (NSCH), a nonprofit providing comprehensive, patient-centered primary care across the North Shore. Key details: - Services: Primary care for all ages, plus Dental and Behavioral Health; four NSCH locations include the Salem Family Health Center. - Providers: Board-certified Physicians, Nurse Practitioners, and Physician Assistants. - Locations: The Salem Family Health Center is located at 27 Congress St, Salem, MA 01970 (HQ); additional NSCH sites include a Salem High School-based health center, Peabody Veterans Memorial High School, Gloucester Family Health Center, and a Peabody Family Health Center. - Mission/approach: Focus on accessible, affordable care and building healthy communities. - Scale: Founded 1987; ~80 employees; annual revenue around $21.8M; total funding ~$50K. If you’re specifically seeking information about the Salem Family Health Center’s patient care, visit details, or services offered there, NSCH indicates integrated primary care at this site as part of its four-location network.

VerifiedOnline bookingSince 1987
Salem, NJ·Family Medicine

VerifiedOnline booking
Salem, MO·Family Medicine

Salem Memorial District Hospital (SMDH) is a nonprofit, Critical Access hospital in Salem, Missouri, founded in 1970. It operates a full-service hospital with 24/7 emergency care, a family medicine clinic on campus, and 25 inpatient beds. Services include outpatient radiology, labs, physical/occupational therapy, dialysis, cardiopulmonary, and outpatient surgery, along with swing bed and long-term care options (18-bed unit). SMDH serves over 20,000 residents in Salem and surrounding counties (Dent, Iron, Crawford, Shannon, Reynolds, Phelps) and accepts Medicare/Medicaid with financial assistance available. The campus locations include 35629 Highway 72, Salem, MO 65560 (HQ), with additional offices in Salem. Contact: postmaster@smdh.net; main phone numbers provided.

VerifiedSince 1970
Salem, OR·Family Medicine

Summary: Salem Clinic is a physician- and surgeon-owned, multi-specialty group with over 50 providers and 500 staff across Salem and Keizer. The network includes three primary care locations (family medicine and internal medicine) and a dedicated obstetrics/gynecology and general surgery site, plus two urgent care clinics with extended hours. All locations use the Epic electronic medical record, integrated with the local hospital for current, safe care. The clinic emphasizes compassionate, respectful care and is viewed as a community leader and a great place to work. This page highlights the Family Medicine providers within Salem Clinic.

VerifiedOnline bookingSince 1925

Carilion Clinic

4.2(86)
Salem, VA·Family Medicine

Carilion Clinic is a nonprofit, integrated health system based in Roanoke, Virginia, operating seven hospitals in western Virginia, a broad physician network, and allied services. It includes the Virginia Tech Carilion School of Medicine and Research Institute in partnership with Virginia Tech. The organization employs more than 13,000 people across 225 practice sites and offers primary and specialty care, including family medicine. For specific family medicine services in Salem, Carilion Clinic’s Salem-area providers are part of its physician network, with locations and clinics primarily centered around western Virginia. Contact: direct@carilionclinic.org or 1-800-422-8482 for appointment details and Salem clinic availability.

VerifiedOnline bookingSince 1899

See all family medicine clinics in Salem →

Comparing your options?

See other family medicine clinics in Salem, or search the full directory by insurance, ratings, and more.

More Family Medicine Clinics