Find Primary Care Doctors Near San Juan Capistrano, CA
Family Medicine • San Juan Capistrano, CA
Clinic Type
Family Medicine
Address
26732 Crown Valley Parkway Suite 511, Mission Viejo, CA 92691
Phone
949-496-7881
business@mdvip.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the Wellness Program Plus offered?
Offers Wellness Program Plus
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- MemorialCare (Dr. Gonzalez & Dr. Serna): 4.9/5 stars (500 ratings)
- Healthgrades (Dr. Craig Albert): 4.5/5 stars (48 ratings)
- Healthgrades (Dr. Ralf Reuland): 5.0/5 stars (10 ratings)
- Healthgrades (Dr. Carlos Schmidt): 5.0/5 stars (8 ratings)
- WebMD (Dr. Jeff Tracy): 4.5/5 stars (13 ratings)
- WebMD (Dr. Lizander Pandy): 4.5/5 stars (15 ratings)
Patients praise
- Doctors are frequently described as knowledgeable, thorough, and excellent listeners
- High level of patient satisfaction regarding bedside manner and personal attention
- Proactive and comprehensive approach to medical care and health monitoring
- Efficient office processes and friendly staff reported by many patients
Common complaints
- Reports of feeling rushed or treated like a number during appointments
- Occasional complaints about office staff professionalism and administrative delays
- Some patients felt communication was cold or impersonal in specific instances
"I love Dr. Gonzalez. He’s been my primary care doctor for years. He’s very friendly and approachable. I feel comfortable coming to him about any medical problem or worry I might have."
— MemorialCare/LocalityBiz Reviews"Dr. Pandy is the best Dr. I have ever had. He takes time to listen and really understand what’s going on."
— LocalityBiz/WebMD Reviews"Dr. Serna has been the best primary physician I have ever had. She listens, she cares, she advises, she's knowledgeable. I feel so cared for."
— MemorialCare/LocalityBiz ReviewsSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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