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Primary Care at San Juan Capistrano Medical Offices

Family Medicine • San Juan Capistrano, CA

About

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Clinic Type

Family Medicine

Address

30400 Camino Capistrano, 2nd Floor, San Juan Capistrano, CA 92675

Phone

1-833-574-2273

Email

directoryupdate@kp.org

Opening Hours

Monday through Friday, 8:30 a.m. to 5 p.m.

Website

https://healthy.kaiserpermanente.org/southern-california/facilities/San-Juan-Capistrano-Medical-Offices-100059/departments/family-primary-care-dlp-102154

Services Offered

Primary Care
Internal Medicine
Family Medicine
Preventive care
Immunizations
cancer and other health screenings
routine checkups
care for acute illnesses and conditions
treatment for common illnesses (cold, flu, sinus infections)
urinary tract infections
gastrointestinal issues
minor injuries
chronic condition management (high blood pressure, high cholesterol, Type 2 diabetes)
healthy lifestyle support
general health assessments
lifestyle counseling
sports physicals
mental health screenings
care coordination with specialists/mental health clinicians/hospital teams

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for scheduling or contacting the clinic?

Monday through Friday, 8:30 a.m. to 5 p.m.

How can I reach the clinic for appointments, cancellations, messages, or urgent/after-hours advice?

Call 1-833-574-2273 (Toll free).

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye/Google aggregate: 4.0 out of 5 stars (72 reviews)
Birdeye/Google aggregate (Pharmacy): 4.4 out of 5 stars (14 reviews (Pharmacy department))

Patients praise

Efficient and timely laboratory services and pharmacy experience
Compassionate, knowledgeable, and attentive medical providers
Clean, well-maintained facility environment
Helpful and professional support staff generally noted by patients

Common complaints

Serious allegations regarding misdiagnosis and standard of care issues
Occasional reports of unfriendly or uncaring staff members
Some frustration with wait times, despite generally positive feedback in this area

"Dr. Jeff Tracy is as on time as his friendly manner allows for; thorough examination and charting; genial manner and sincere care about my health make the appointment a pleasure."

— Patient review, Birdeye

"Dr. Wong failed after six appointments to diagnosis my husband’s cancer. ... The devastation of our lost is immeasurable."

— Patient review, Unilocal

"I love Kaiser! I am pretty sure I have never waited more than 10 minutes for any appointment or blood drawing (no appointment). Everyone is exceptionally friendly."

— Patient review, LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

San Juan Capistrano Medical Offices - Kaiser Permanente — Feb 24, 2026
Paloma Medical Group | Multi-Specialty Group | Top Physicians — Apr 7, 2022
Book 100+ of the best Doctors near me in San Juan Capistrano, CA — Jul 18, 2025
NAFICY MEDICAL GROUP - Updated July 2026 - 38 Reviews - Yelp — Jul 5, 2026
Dr. Blanca Bisuna, MD, Family Medicine Physician - Mission Viejo, CA | Sharecare — Aug 26, 2025

Information sourced from the clinic's website as of July 11, 2026.

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