Live
Read more

Clinic Type

Family Medicine

Address

San Juan Capistrano, CA

Phone

877-696-3622

Email

lbmmcmchlbcustomerservice@memorialcare.org

Opening Hours

Primary Care Hours: Monday - Friday: 8:00 am - 5:00 pm; Urgent Care: Monday - Friday: 9:00 am - 9:00 pm; Saturday & Sunday: 9:00 am - 5:00 pm; Holidays: 9:00 am - 5:00 pm

Telehealth

Yes (including 24/7 virtual urgent care via MemorialCare)

Emergency Care

Open urgent care for non-life-threatening emergencies; refer to emergency room as needed (emergency/urgent care guidance available on site)

Services Offered

  • Family Medicine
  • Internal Medicine
  • Pediatric Care
  • Urgent Care
  • Ultrasounds
  • Podiatry
  • Pulmonary Medicine
  • Sleep Medicine
  • Laboratory Draw Stations
  • Radiology
  • Primary Care

Team

  • James H Ashizawa, MD — Provider
  • David C Gonzalez, MD — Provider
  • Lizander C Pandy, DO — Provider
  • Sandy Serna, MD — Provider
  • Alina Shrestha, MD — Provider
  • Mimi Van T Trinh, MD — Provider
  • Vincent Zheng, DO — Provider

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the primary care hours?

Monday - Friday: 8:00 am - 5:00 pm.

What are the urgent care hours?

Monday - Friday: 9:00 am - 9:00 pm; Saturday & Sunday: 9:00 am - 5:00 pm; Holidays: 9:00 am - 5:00 pm.

Is there telehealth available?

Yes, there are virtual & telehealth options, including 24/7 virtual urgent care video visits.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Kaiser Permanente): 4.0 stars (72 reviews)
  • Yelp (Kaiser Permanente): 3.2 stars (64 reviews)
  • Yelp (MemorialCare Medical Group): 4.3 stars (111 reviews)
  • FreeClinics.com (Camino Health Center): 50% positive/50% negative (limited sample size)

Patients praise

  • Friendly and professional staff
  • Efficient lab services in some facilities
  • Clean and well-maintained environments
  • Good and Very Good experiences reported in internal surveys

"Dr. Jeff Tracy is as on time as his friendly manner allows for; thorough examination and charting; genial manner and sincere care about my health make the appointment a pleasure."

Birdeye review (Kaiser Permanente)

"Waiting ten or more minutes for somebody to answer is typical... Three or four days could have passed by, waiting, and, of course, a non life threatening ailment, might become a severe, painful, disabling condition."

FreeClinics.com review (Camino Health Center)

"This was the fastest urgent care trip I've ever experienced at memorial care urgent care."

Yelp review (MemorialCare)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

More family medicine clinics in San Juan Capistrano

San Juan Capistrano, CA·Family Medicine

VerifiedOnline booking
San Juan Capistrano, CA·Family Medicine

VerifiedOnline booking

See all family medicine clinics in San Juan Capistrano

Comparing your options?

See other family medicine clinics in San Juan Capistrano, or search the full directory by insurance, ratings, and more.

More Family Medicine Clinics