Emergency at San Leandro Medical Center - Kaiser Permanente
Emergency Medicine • San Leandro, CA
About
Summary: The San Leandro Medical Center is a Kaiser Permanente facility in San Leandro, CA, offering healthcare services and insurance. It is listed as a single-employee operation with the main point of contact typically via Kaiser Permanente Northern California facilities. Key details include its headquarters in San Leandro, homepage link, and multiple listed phone numbers for contact. Notable categories: healthcare, medical expenses, medical center, insurance, patient care. If your query is about an emergency at this center, the page confirms its existence and basic contact channels but does not provide specific emergency procedures or real-time status. For urgent emergencies, use local emergency services (911) or call the center's general lines provided (e.g., 510-454-7215 or 866-454-8855) to confirm current instructions or access to emergency services.
Clinic Type
Emergency Medicine
Address
2500 Merced St San Leandro, CA 94577
Phone
1-800-464-4000 (toll free)
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Opening Hours
open 24 hours
Telehealth
not specified
Emergency Care
911(Local)
Services Offered
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Insurance & Payment
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The page mentions Kaiser Permanente provider directory and member services; no specific list of insurances for this emergency department is provided.
Languages Spoken
FAQs
Are interpreter services available?
Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.
How can I obtain a hard copy of Kaiser Permanente’s provider directory?
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy within three business days.
What if I need to contact Medi-Cal Rx services?
You can call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health (professional/worker focused): 4.4 out of 5 stars (based on 29 reviews) (29 reviews on Vivian Health)
- CalHospitalCompare: 70% would recommend hospital (general patient survey metric)
Patients praise
- Consistently maintained 'A' safety grade from The Leapfrog Group as of May 2026
- High performing in several adult procedures and conditions according to hospital reports
- Some patients report excellent, attentive, and caring interactions with staff and doctors
Common complaints
- Concerns regarding staffing levels and nursing responsiveness during difficult recovery periods
- Reports of rudeness and lack of empathy from some staff members
- Mixed patient ratings regarding doctor communication and overall care experience
- Instances of perceived ineffective or rushed care during appointments
"I know you nurses may be short-staffed, but thats on the higher ups in Kaiser... They need to make sure that the hospitals are fully-staffed day and night."
— Patient review via LocalityBiz"Most of my doctors have been wonderful. They are attentive, thorough, and caring during every visit. The facility is clean and well-organized."
— Patient review via LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- San Leandro Medical Center | Kaiser Permanente — Jun 24, 2026
- Emergency Services at San Leandro Hospital - Kaiser Permanente — Jun 17, 2026
- Kaiser Permanente San Leandro Medical Center Campus Map — Apr 17, 2026
- San Leandro Medical Center - Kaiser Permanente - Price Transparency | PayerPrice
- How to get to Kaiser Permanente San Leandro Medical Center by bus or BART? — Jun 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in San Leandro
San Leandro Hospital is part of Alameda Health System (AHS). It serves as a community acute care facility within the AHS network, alongside Wilma Chan Highland Hospital Campus (regional trauma center/teaching hospital), John George Psychiatric Hospital, Fairmont Hospital (acute rehab and skilled nursing), and other facilities including Alameda Hospital, St. Rose Hospital, and four neighborhood Wellness Centers. If you’re looking for care options, contact or visit the AHS site for San Leandro-specific services, patient information, and directions.
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