Our San Leandro Urgent Care Center in CA - Concentra
Emergency Medicine • San Leandro, CA
Clinic Type
Emergency Medicine
Address
2587 Merced Street, San Leandro, CA 94577
Phone
351-3553
privacyoffice@concentra.com
Opening Hours
Open Until 5 P.M.
Telehealth
Concentra Telemed available for minor work-related injuries/illnesses
Emergency Care
Urgent care
Services Offered
Insurance & Payment
—
cash, credit/debit cards, insurance (in network at center), payment in full due at time of visit, Cashless at most locations (payment due at time of visit)
Languages Spoken
FAQs
What should I bring to my visit?
Photo ID, Proof of insurance, Medical history information, List of current prescriptions.
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: negative
- Yelp, Solv, Yahoo Local: 1.5 out of 5 stars (consistently reported across multiple platforms)
Patients praise
- Some instances of polite and helpful staff interactions
- Occasional efficient visits for specific medical exams
Common complaints
- Long wait times despite having appointments
- Unprofessional, rude, or dismissive staff and medical providers
- Poor communication skills and organization issues regarding patient records and paperwork
- Reported use of profanity by front office staff in front of patients
"This place is absolutely a bad place the front office girls are so bad in talking not realizing there's people present using profanity left and right.."
— Yahoo Local review"I spent 3 hours waiting after I was told to show up 20 minutes early. There has to be a better schedule system in place."
— LocalityBiz review"The dr was great but the staff isn't and has not been to friendly. ... poor communication skills and attitude."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- La Rica Perez — Mar 27, 2026
- Juan Rebollo — Dec 28, 2025
- Concentra Urgent Care, Long Beach - Urgent Care in Long Beach, CA 90802 | Solv — Jun 24, 2026
- Phil Chew — May 28, 2026
- 10 Largest urgent care centers in the United States in 2026 | ScrapeHero — Jun 2, 2026
Information sourced from the clinic's website as of July 10, 2026.
More emergency medicine clinics in San Leandro
San Leandro Hospital is part of Alameda Health System (AHS). It serves as a community acute care facility within the AHS network, alongside Wilma Chan Highland Hospital Campus (regional trauma center/teaching hospital), John George Psychiatric Hospital, Fairmont Hospital (acute rehab and skilled nursing), and other facilities including Alameda Hospital, St. Rose Hospital, and four neighborhood Wellness Centers. If you’re looking for care options, contact or visit the AHS site for San Leandro-specific services, patient information, and directions.
Summary: The San Leandro Medical Center is a Kaiser Permanente facility in San Leandro, CA, offering healthcare services and insurance. It is listed as a single-employee operation with the main point of contact typically via Kaiser Permanente Northern California facilities. Key details include its headquarters in San Leandro, homepage link, and multiple listed phone numbers for contact. Notable categories: healthcare, medical expenses, medical center, insurance, patient care. If your query is about an emergency at this center, the page confirms its existence and basic contact channels but does not provide specific emergency procedures or real-time status. For urgent emergencies, use local emergency services (911) or call the center's general lines provided (e.g., 510-454-7215 or 866-454-8855) to confirm current instructions or access to emergency services.
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