San Leandro Hospital - Alameda Health System
Emergency Medicine • San Leandro, CA
About
San Leandro Hospital is part of Alameda Health System (AHS). It serves as a community acute care facility within the AHS network, alongside Wilma Chan Highland Hospital Campus (regional trauma center/teaching hospital), John George Psychiatric Hospital, Fairmont Hospital (acute rehab and skilled nursing), and other facilities including Alameda Hospital, St. Rose Hospital, and four neighborhood Wellness Centers. If you’re looking for care options, contact or visit the AHS site for San Leandro-specific services, patient information, and directions.
Clinic Type
Emergency Medicine
Address
San Leandro Hospital, 13855 E. 14th St., San Leandro, CA 94578
Phone
+1-510-357-6500
Volunteers@alamedahealthsystem.org
Opening Hours
24-hour emergency services (Emergency Department)
Emergency Care
Emergency Department (Level II) with 13 beds; serves 34,000 patients/year
Services Offered
Insurance & Payment
—
Hospital-based billing, Insurance billed, Self-pay (potential)
Languages Spoken
—
FAQs
What is the emergency care available?
We provide 24-hour emergency care with rapid response to health emergencies; for a serious emergency, call 911.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: negative
- MedicalRecords.com: 2.8 out of 5 stars (79 reviews)
- Vivian Health: 3.3 out of 5 stars (8 reviews)
- HospitalCareData.com (based on CMS/HCAHPS data): Poor (overall rating) (based on standardized HCAHPS surveys)
Patients praise
- some patients report receiving top-quality, respectful, and thorough care
- positive experiences with specific doctors mentioned in reviews
Common complaints
- long wait times, especially in the emergency room
- inconsistent communication from doctors, nursing, and specialists
- perceived lack of sensitivity, empathy, or follow-up care
- concerns regarding staff responsiveness, quietness, and discharge information
- reports of toxic workplace culture among staff
"Worst Hospital in the Bay Area ! It's been 3 hours and I still haven't been talked to or re-assured anything. Most if not everyone is New or on orientation. There is not sensitivity or empathy given."
— MedicalRecords.com"They treat you with respect and dignity. They are very thourough and make sure you have the right care treatment and follow up with all kinds of tests to make sure they dont miss anything."
— MedicalRecords.com"Toxic culture due to abusing their union regulations. Upper management is powerless to stop it."
— Vivian HealthSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- San Leandro Hospital - Alameda Health System — May 19, 2026
- Locations - Alameda Health System — May 8, 2026
- San Leandro Hospital - Alameda Health System - Price Transparency — Nov 8, 2025
- Receiving Facilities (Hospitals) - Alameda County Health — Apr 16, 2026
- For Health Professionals - Alameda Health System — Jun 10, 2026
Information sourced from the clinic's website as of July 10, 2026.
More emergency medicine clinics in San Leandro
Summary: The San Leandro Medical Center is a Kaiser Permanente facility in San Leandro, CA, offering healthcare services and insurance. It is listed as a single-employee operation with the main point of contact typically via Kaiser Permanente Northern California facilities. Key details include its headquarters in San Leandro, homepage link, and multiple listed phone numbers for contact. Notable categories: healthcare, medical expenses, medical center, insurance, patient care. If your query is about an emergency at this center, the page confirms its existence and basic contact channels but does not provide specific emergency procedures or real-time status. For urgent emergencies, use local emergency services (911) or call the center's general lines provided (e.g., 510-454-7215 or 866-454-8855) to confirm current instructions or access to emergency services.
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