Firelands Counseling & Recovery Services of Erie County - Sandusky
Behavioral Health • Sandusky, OH • 1 location in Sandusky, OH locations
Clinic Type
Behavioral Health
Address
1925 Hayes Avenue, Sandusky, OH 44870
Phone
419-557-5177
firelandsphysiciangroupadmin@firelands.com
Opening Hours
Sunday: Closed; Monday–Friday: 8:00 AM–5:00 PM; Saturday: Closed; Day Treatment: Monday–Friday 9:00 AM to noon; Additional hours by appointment
Emergency Care
24/7 crisis support via 988 lifeline (call/text 988 or 988lifeline.org)
Services Offered
Insurance & Payment
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Price transparency page available for billing/insurance, General billing information likely via billing page
Languages Spoken
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Pricing
FAQs
What are the clinic hours for behavioral health services?
Monday–Friday 8:00 AM–5:00 PM; Sunday and Saturday closed. Day Treatment: Monday–Friday 9:00 AM–12:00 PM; additional hours by appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com, Google Reviews, Birdeye: 2.8 to 2.95 out of 5 stars (22 to 29 reviews)
- Recovery.com: 3.0 out of 5 stars (24 reviews)
- Recovered.org (TrustScore): 3.84 out of 5 stars (N/A)
Patients praise
- Positive experiences with counselors being described as helpful and supportive by some patients
Common complaints
- Complaints regarding perceived lack of support and effectiveness of treatment
- Concerns about communication and transparency between counselors and supervisors regarding reporting policies
- Criticism of crisis management and perceived inability to provide help when needed
"This place is useless. Been going to this place for way too long. When you need help, they are not there to help you. They wanna put you in the hospital or send you out the door. They don’t help.!"
— Rehab.com/Birdeye review"Do not take your children to this recovery center if they have a marijuana problem... they have failed my family and we are falling apart because of it."
— Rehab.com/Birdeye review"I been going here since September of 2024 and the counselors are the best I have ever seen they are there when you need them and they are very helpful and supportive"
— Rehab.com reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- FIND HELP | Russell Bouchard Addiction Recovery — Aug 1, 2025
- Financial Assistance Program (FAP) - Firelands Regional Medical ... — Feb 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Sandusky
Family Health Services, LLC is a nonprofit Federally Qualified Health Center (FQHC) serving Erie and Huron Counties in Ohio. Headquartered in Sandusky, it provides comprehensive, affordable care across primary care, behavioral health, dental, and nutrition services, with a mission to serve individuals and families of all ages and backgrounds—even those who cannot pay. The organization operates 7 offices in Sandusky and Norwalk, employs about 18 staff, and was founded in 2008. Recent highlights include a downtown Sandusky Medical Center & Pharmacy opening and ongoing expansion of services, including same-day visits. For careers, appointments, or more details, visit familyhs.org.
Summary: Erie County Health Department (ECHD) in Sandusky, OH, offers comprehensive mental health and addiction services as part of its public health mission. The department provides counseling and medication-assisted treatment (MAT) for addiction, along with on-site medically managed detoxification. As the area’s Federally Qualified Health Center (FQHC) affiliated services include primary care, pediatrics, women’s health, dental, immunizations, WIC, and community health workers, mental health programs are integrated into a broader health and preventive care framework. Contact: 1-419-626-5623. Locations include Sandusky (1925 Hayes Ave / 221 W Parish St) and other Erie County offices.
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