MENTAL HEALTH SERVICES - Erie County Health Department
Behavioral Health • Sandusky, OH • Since 1919
About
Summary: Erie County Health Department (ECHD) in Sandusky, OH, offers comprehensive mental health and addiction services as part of its public health mission. The department provides counseling and medication-assisted treatment (MAT) for addiction, along with on-site medically managed detoxification. As the area’s Federally Qualified Health Center (FQHC) affiliated services include primary care, pediatrics, women’s health, dental, immunizations, WIC, and community health workers, mental health programs are integrated into a broader health and preventive care framework. Contact: 1-419-626-5623. Locations include Sandusky (1925 Hayes Ave / 221 W Parish St) and other Erie County offices.
Clinic Type
Behavioral Health
Address
420 Superior St, Sandusky, OH 44870, US
Phone
419-502-1020
Admissions@echdohio.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.4 out of 5 stars (58 reviews (aggregate))
- Alcohol.org: 1.0 out of 5 stars (1 review)
Patients praise
- praise for specific providers being knowledgeable and compassionate
- positive experiences with detox and addiction support services
- acknowledgment of the importance of the services provided
- appreciation for economical or sliding-scale pricing options
Common complaints
- reports of unprofessionalism and rudeness by staff
- concerns regarding scheduling issues, cancellations, and long wait times
- instances of alleged dishonesty or poor communication regarding appointments
- frustration with provider turnover or switching providers without notice
"She is the first person I have EVER felt comfortable talking to about my mental health. She has an AMAZING personality and is VERY KNOWLEDGEABLE."
— Patient review on ClinicsForFree.com"The people that work there are awful and very dishonest. I drove 2 hours... just for them to tell me to leave... and try again tomorrow."
— Patient review on Alcohol.org"Extremely disappointed. I had called and scheduled an appointment... They said they aren't sure when an oral surgeon would be there... so thanks for making me waste a day's pay of work and 45 mins worth of gas."
— Patient review on MapPCA.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mental Health Support - Erie County Health Department — Jan 12, 2026
- SERVICES - Erie County Health Department — Nov 10, 2025
- Find a Doctor - Erie County Health Department — Jun 29, 2026
- Erie County Health Department | LinkedIn — Jul 25, 2025
- Margaretta Health Center - Erie County Health Department — May 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Sandusky
Family Health Services, LLC is a nonprofit Federally Qualified Health Center (FQHC) serving Erie and Huron Counties in Ohio. Headquartered in Sandusky, it provides comprehensive, affordable care across primary care, behavioral health, dental, and nutrition services, with a mission to serve individuals and families of all ages and backgrounds—even those who cannot pay. The organization operates 7 offices in Sandusky and Norwalk, employs about 18 staff, and was founded in 2008. Recent highlights include a downtown Sandusky Medical Center & Pharmacy opening and ongoing expansion of services, including same-day visits. For careers, appointments, or more details, visit familyhs.org.
Comparing your options?
See other behavioral health clinics in Sandusky, or search the full directory by insurance, ratings, and more.