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About

Henry Mayo Newhall Memorial Hospital (Valencia, Santa Clarita, CA) is a nonprofit, 357-bed community hospital and trauma center founded in 1975. It offers comprehensive cancer care as part of its broad services, including inpatient and outpatient facilities, imaging, lab, infusion, and specialized centers. The hospital features a NICU, Center for Women and Newborns, catheterization lab, breast center, and extensive programs in cardiovascular, emergency/trauma, spine and joint, behavioral health, and rehabilitation. It operates the Sheila R. Veloz Breast Center with advanced detection options and serves the Valencia/Santa Clarita Valley community as an Advanced Primary Stroke Center and STEMI Receiving Center. Headquarters are at 23845 McBean Parkway, Valencia, CA 91355.

Clinic Type

Oncology

Address

Bean Pkwy Suite Valencia, CA 91355

Phone

661.839.1801

Email

hospitalcomplaint@dnv.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Cancer care
  • Medical oncology
  • Surgical oncology
  • Radiation therapy
  • Genetics and risk assessments
  • Supportive care and survivorship
  • Cancer screening (breast, colorectal, lung, prostate)
  • Breast surgery and breast surgical oncology
  • Radiology
  • Pathology
  • Nurse navigation
  • Community cancer outreach
  • Tobacco cessation program
  • Cancer registry
  • Cancer committee
  • Cancer conferences
  • Social services

Technology & Equipment

  • Screening and diagnostic services
  • Medical oncology
  • Surgical oncology
  • Radiation therapy
  • Genetic testing and risk assessment
  • Supportive care and survivorship programs
  • Nurse navigation

Insurance & Payment

—

Languages Spoken

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FAQs

What services are offered at Henry Mayo Newhall Hospital’s cancer program?

The cancer program offers comprehensive inpatient and outpatient oncology services, including cancer screening and diagnostics, genetics and risk assessments, advanced treatment and supportive care services, and survivorship programs.

Who coordinates cancer care at Henry Mayo?

A multidisciplinary team, including Oncology Nurse Navigators, coordinates services, educates patients, and helps with decision making and communication with health care providers.

How can I contact the cancer program for more information?

contact options include the main hospital, and Oncology Nurse Navigators are available to assist patients (specific phone line provided for navigators is 661.839.1801).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades / US News & World Report: 65% to 77% (Patient Experience Scores/Ratings) (Not explicitly stated as total count, but based on patient surveys)
  • Medicare/CMS Patient Survey Data: 68% (Willingness to recommend hospital) (Not explicitly stated as total count, but based on patient surveys)

Patients praise

  • Good discharge information provided to patients
  • Strong communication regarding medications and care plans in some areas
  • Ranked in top 10% for mammogram imaging
  • Recognized for quality in specific surgical areas like prostate surgery

Common complaints

  • Poor communication from staff and doctors
  • Long wait times, particularly in the emergency room
  • Perceived lack of attentiveness or responsiveness from staff
  • Concerns regarding cleanliness of facilities
  • Difficulty feeling heard during medical interactions

"Waited two hours to see the doctor and when I tried to tell him what was going on he kept talking over me, he did not listen at all."

— MedicalRecords.com review

"Based on my family's experience, I will never recommend this hospital. We felt unheard throughout my father's hospitalization..."

— Yelp review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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