Family Doctors in South San Francisco, CA - Sutter Health
Primary Care • South San Francisco, CA • Since 1981
About
Summary: Sutter Health is a nonprofit integrated health system based in Sacramento, California, operating 25 acute care hospitals and over 200 clinics across Northern and Central California. It serves more than 100 communities and employs over 13,000 staff. The organization emphasizes nonprofit status and regional healthcare delivery, with a long history dating back to the Sutter Hospital Association founded in 1921. If you’re seeking family doctors in South San Francisco, Sutter Health represents the regional network, but the page highlights the broader system rather than listing specific South San Francisco providers. For precise family medicine options in South San Francisco, consult Sutter Health’s local clinic directory or contact their quality/assurance line.
Clinic Type
Primary Care
Address
South San Francisco, CA
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Diane Gonzalez): 3.7/5 (3 reviews)
- WebMD (Dr. Rachel Shorr): 2.0/5 (11 ratings)
- WebMD (Dr. Judy Liu): 5.0/5 (15 ratings)
- Trustpilot (Sutter Health network-wide): 1.9/5 (64 reviews)
Patients praise
- Clinicians frequently praised for being attentive, compassionate, and thorough
- High ratings in state report cards for quality of care and patient experience
- System-wide focus on feedback and improving patient satisfaction metrics
- Recognition for consistent patient satisfaction across care centers
Common complaints
- Difficulties with billing and insurance authorization processes
- Long hold times and challenges scheduling appointments
- Reports of rude or incompetent support staff interactions
- Concerns about the accuracy of medical records
- Frustration with online portal accessibility and communication
"My issue is with their billing and scheduling... I had a CT scan that their staff did not verify my health insurance... now we are out thousands of dollars."
— Better Business Bureau"Patients consistently praise Dr. Judy Liu for her exceptional listening skills, compassionate care, and thorough approach to treating complex conditions."
— WebMD"Errors like [incorrect medical record documentation] are serious. They can follow you across healthcare systems, impact your treatment... Accuracy is essential in healthcare."
— TrustpilotSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Tracy L. White, M.D. | Sutter Health — Jun 26, 2026
- Shilpa Sharma, N.P. | Family Medicine in Burlingame, CA | Sutter Health — Jul 1, 2026
- Dr. Emily Y Wu | Family Doctor in Fremont, CA | Sutter Health — May 4, 2026
- Dr. Bina Lu | Internal Medicine Doctor in San Mateo, CA | Sutter Health — Jun 12, 2026
- Dr. Hema Shah | Internal Medicine Doctor in San Mateo, CA | Sutter Health — Jun 12, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in South San Francisco
Kaiser Permanente South San Francisco Medical Center is a medical practice located in South San Francisco, CA. The facility is part of Kaiser Permanente and has a small workforce of about 15 employees, with most staff focused in the Medical department. Key leadership includes Elizabeth Wood as Clinical Nursing Director. The center is connected with broader Kaiser Permanente operations in Northern California and has ties to several other health systems for talent and referrals. No website content or media links are provided beyond the standard Kaiser site listing.
Summary: The San Mateo Medical Center is a government-backed, integrated hospital and clinic system serving San Mateo County as part of San Mateo County Health. It operates as a public health and clinical services provider with 2 offices in the United States (HQ: 222 West 39th Ave, San Mateo, CA 94403). It employs about 393 staff and reports roughly $473.4M in annual revenue. While the page highlights its role in public health and clinical services, it does not provide specific information about a separate “South San Francisco Clinic” function or location. If you’re looking for services specifically in South San Francisco, you may want to check San Mateo County Health’s site or contact the centers directly for clinic locations, hours, and care options in South San Francisco.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other primary care clinics in South San Francisco, or search the full directory by insurance, ratings, and more.