South San Francisco Medical Center | Kaiser Permanente
Primary Care • South San Francisco, CA
About
Kaiser Permanente South San Francisco Medical Center is a medical practice located in South San Francisco, CA. The facility is part of Kaiser Permanente and has a small workforce of about 15 employees, with most staff focused in the Medical department. Key leadership includes Elizabeth Wood as Clinical Nursing Director. The center is connected with broader Kaiser Permanente operations in Northern California and has ties to several other health systems for talent and referrals. No website content or media links are provided beyond the standard Kaiser site listing.
Clinic Type
Primary Care
Address
1200 El Camino Real
Phone
650-742-2000
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Opening Hours
Emergency services, 7 days; open 24 hours
Emergency Care
Emergency services available
Services Offered
Team
Insurance & Payment
Cash, Check, Credit Card, Insurance
Languages Spoken
FAQs
What are the hours for services at this location?
The facility lists Emergency services open 24 hours, with other service hours potentially differing per service.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. Centers for Medicare & Medicaid Services (CMS): 4 out of 5 (Overall CMS Rating) (1053 completed HCAHPS surveys)
- Yelp: 3.1 out of 5 (257 reviews)
- Clinic4All: 4.6 out of 5 (7 reviews)
- ObesityHelp: 5.0 out of 5 (48 reviews)
Patients praise
- Praise for specific doctors and medical teams for their skill and professionalism
- Positive experiences with emergency room and specialty department care
- Patients feeling heard, respected, and well-informed during treatment
- Efficient care and surgical outcomes in specialized programs like bariatrics
Common complaints
- Dissatisfaction with responsiveness and perceived lack of urgency from doctors
- Reports of poor facility cleanliness in certain areas
- Inconvenient treatment processes and administrative delays
- Occasional lack of empathy or poor communication from specific staff members
"Kaiser so city, was literally the best overall ER visit experience I've had under the circumstances. Every doctor, nurse and staff member went above and beyond."
— Yelp reviewer"I've never had a bad experience here. Dr. MacAvoy and his staff are unfailingly professional, and the department is one of the reasons I will continue to come here."
— Clinic4All reviewer"I was told by the advise nurse to go. On Monday I went . While I was there I noticed how filthy the room was blood dried drop on the floor. Other papers on the floor. It was not clean at all..."
— Yelp reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Turning everyday excellence into a prestigious nursing designation - Kaiser Permanente Nursing in Northern California — Apr 28, 2026
- Turning everyday excellence into a prestigious nursing designation - Kaiser Permanente Look insideKP Northern California — May 5, 2026
- A historic milestone: KP SSF Submits First Magnet Document and Advances to Site Visit with No Deficiencies | KP South San Francisco Medical Center Hospital Annual Nursing Report 2025 | Kaiser Permanente — Jan 25, 2026
- South San Francisco Nurses Lead the Way in Age-Friendly Care | KP South San Francisco Medical Center Hospital Annual Nursing Report 2025 | Kaiser Permanente — Jan 25, 2026
- Kaiser Permanente South San Francisco Hospital Recognized for Patient Safety | South San Francisco, CA Patch — Nov 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
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