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About

North Star Health (Springfield Medical Care Systems, Inc.) is a nonprofit Federally Qualified Health Center serving southern Vermont and southwestern New Hampshire. It provides patient-centered primary care, dental, vision, and behavioral health services to all, regardless of insurance or ability to pay. Headquartered in Springfield, VT, it operates 8 offices across VT and NH, including locations in Ludlow, Chester, Londonderry, Springfield, and Charlestown, NH. The organization emphasizes accountability, integrity, compassion, and community, and employs about 52 staff. Primary contact: +1 802-886-8900.

Clinic Type

Primary Care

Address

100 River Street, Springfield VT 05156

Phone

802-886-8900

Email

Opening Hours

Family Medicine: Monday, Wednesday, Friday 7:30 am – 5:00 pm; Tuesday and Thursday 8:00 am – 5:00 pm; Closed Saturday and Sunday

Telehealth

Pediatric Behavioral Health Telehealth Visits Wednesday 5:00pm-8:00pm

Emergency Care

In the event of an emergency, call 911 or go to the nearest emergency room.

Services Offered

  • Family Medicine
  • Primary Care
  • Care coordination
  • Behavioral health
  • Dental care
  • Vision care

Team

  • Jeff Allyn — MD

Insurance & Payment

Languages Spoken

  • English

FAQs

Reception Hours (For phone calls)

Monday-Friday 8:00am-5:00pm

Family Medicine

Monday, Wednesday, Friday 7:30 am – 5:00 pm Tuesday and Thursday 8:00 am-5:00 pm Closed Saturday and Sunday

Pediatrics

Monday-Wednesday 7:30am-5:30pm Thursday-Friday 7:40am-5:00pm

Pediatric Behavioral Health Telehealth Visits

Wednesday 5:00pm-8:00pm

Walk In Care

Monday – Friday 8:00 am – 5:00 pm Closed Saturday and Sunday

After Hours Care

Call 802-886-8900

Photos

What Patients Say

Overall sentiment across review platforms: negative

Patients praise

  • Some staff were reported to be friendly and efficient during specific visits
  • Some patients experienced quick, no-wait visits at the walk-in clinic

Common complaints

  • Long wait times for appointments and while in the clinic
  • Difficulties with scheduling, cancellations, and phone accessibility
  • Reports of dismissive, rude, or unprofessional behavior from staff and providers
  • Issues with prescription management and access to medication

"Has left me without my meds 3 times now for a week at a time, scheduled an appointment 4 months ago... they canceled it and scheduled me 2 weeks out, canceled, so I switched PCP's."

a-better-place.com

"I seen them twice; The worse experience I have ever had since being transferred from Rockingham medical center after 11 years. ... The lack of care puts some of us in jeopardy especially folks like me with chronic illnesses."

localitybiz.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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