Springfield Health Center | North Star Health
Primary Care • Springfield, VT
About
North Star Health (Springfield Medical Care Systems, Inc.) is a nonprofit Federally Qualified Health Center serving southern Vermont and southwestern New Hampshire. It provides patient-centered primary care, dental, vision, and behavioral health services to all, regardless of insurance or ability to pay. Headquartered in Springfield, VT, it operates 8 offices across VT and NH, including locations in Ludlow, Chester, Londonderry, Springfield, and Charlestown, NH. The organization emphasizes accountability, integrity, compassion, and community, and employs about 52 staff. Primary contact: +1 802-886-8900.
Clinic Type
Primary Care
Address
100 River Street, Springfield VT 05156
Phone
802-886-8900
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Opening Hours
Family Medicine: Monday, Wednesday, Friday 7:30 am – 5:00 pm; Tuesday and Thursday 8:00 am – 5:00 pm; Closed Saturday and Sunday
Telehealth
Pediatric Behavioral Health Telehealth Visits Wednesday 5:00pm-8:00pm
Emergency Care
In the event of an emergency, call 911 or go to the nearest emergency room.
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
Reception Hours (For phone calls)
Monday-Friday 8:00am-5:00pm
Family Medicine
Monday, Wednesday, Friday 7:30 am – 5:00 pm Tuesday and Thursday 8:00 am-5:00 pm Closed Saturday and Sunday
Pediatrics
Monday-Wednesday 7:30am-5:30pm Thursday-Friday 7:40am-5:00pm
Pediatric Behavioral Health Telehealth Visits
Wednesday 5:00pm-8:00pm
Walk In Care
Monday – Friday 8:00 am – 5:00 pm Closed Saturday and Sunday
After Hours Care
Call 802-886-8900
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: negative
Patients praise
- Some staff were reported to be friendly and efficient during specific visits
- Some patients experienced quick, no-wait visits at the walk-in clinic
Common complaints
- Long wait times for appointments and while in the clinic
- Difficulties with scheduling, cancellations, and phone accessibility
- Reports of dismissive, rude, or unprofessional behavior from staff and providers
- Issues with prescription management and access to medication
"Has left me without my meds 3 times now for a week at a time, scheduled an appointment 4 months ago... they canceled it and scheduled me 2 weeks out, canceled, so I switched PCP's."
— a-better-place.com"I seen them twice; The worse experience I have ever had since being transferred from Rockingham medical center after 11 years. ... The lack of care puts some of us in jeopardy especially folks like me with chronic illnesses."
— localitybiz.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cutting the Ribbon on Health Center Upgrades | North Star Health — Apr 15, 2026
- Free Community Health Fair in Springfield Offers Health Screenings, Free Massages, and All-ages Fun | Falls Area Community TV — Aug 6, 2025
- Springfield health center seeks solutions for staffing gap — Mar 25, 2026
- Creditors, DOH, and North Star working together after weeks of stagnation; Manzer credited with progress on DOH concerns - North Country Now — Mar 18, 2026
- Springfield school health center to expand vision, dental care with mobile offering | News | springfieldnewssun.com — Oct 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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