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Baystate Urogynecology appears to be a specialty service within Baystate Health, the nonprofit academic healthcare system headquartered in Springfield, MA. Baystate Health operates four acute-care hospitals (with Baystate Medical Center as the Level I trauma center) and a large multi-specialty group, including Baystate Medical Practices. While the provided extracts confirm Baystate Health’s Springfield, MA base and its broad urology/gynecology-related clinical presence, there is no specific standalone “Baystate Urogynecology” page in the excerpt. If you’re seeking urogynecology services in Springfield, Baystate Health likely offers urogynecology within its obstetrics/gynecology or urology departments at Baystate Medical Center and related facilities. Key points: - Baystate Health: nonprofit integrated health system based in Springfield, MA. - Provides comprehensive obstetrics/gynecology and urology services through its Baystate Medical Practices network and Baystate Medical Center. - Main campus: Baystate Medical Center (Springfield) with other affiliated facilities; 5 locations served locally. If you want specifics (physician directory, appointment booking, services offered, or location for Baystate Urogynecology in Springfield), please provide a more targeted query or allow me to search the official site for a dedicated urogynecology page.

Clinic Type

Urogynecology

Address

3300 Main Street, Suite 4B Springfield, MA 01107

Phone

413-794-8764

Email

Medical.StaffOffice@baystatehealth.org

Opening Hours

Mon-Fri 8 am - 5 pm; Sat Closed; Sun Closed

Services Offered

  • urogynecology
  • pelvic floor therapy
  • minimally invasive urogynecologic surgeries
  • hysterectomies

Insurance & Payment

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We offer multiple bill payment options and participate in most insurance programs in our area.

multiple bill payment options, Pay My Bill, participate in most insurance programs in our area, Make payments (see extras)

Languages Spoken

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FAQs

What is the appointment phone number?

Please call 413-794-8764 to schedule an appointment.

Where are you located?

We’re located within the Tolosky Center in Springfield, MA.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • bdir.in: 2.0/5 (4)
  • myhealthyfertility.com: 2.6/5
  • Healthgrades (for Dr. Keisha Jones): 4.6/5 (26)

Patients praise

  • High patient satisfaction with specific physicians and their bedside manner
  • Effective communication regarding surgical procedures and post-op care
  • Successful treatment outcomes and improved quality of life for patients

Common complaints

  • Difficulty with office and lab efficiency, specifically regarding diagnostic accuracy for infections
  • Complaints regarding unexpected facility charges billed by the medical center
  • Difficulty reaching the office via phone, including long wait times

"The people who are running the office here and the lab they work with are COMPLETELY INEPT! Twice they couldn’t even detect a simple UTI/Bladder infection!!"

— Online Review

"Had surgery with DR Kopscay at Baystate medical center. The procedures were explained to me with both visual aides and written material. She answered all my questions."

— Online Review

"I had surgery done by Dr. Jones, and chose her because of her qualifications, professionalism and excellent bedside manner."

— WebMD Review (for Dr. Keisha Jones)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Mercy Medical Center in Springfield, MA (part of Trinity Health Of New England) is a nonprofit hospital system serving Western Massachusetts. Since 2015 it has operated within the Trinity Health Of New England integrated network. The hospital focuses on comprehensive care as part of a larger Catholic health system and is affiliated with Trinity Health of New England, offering services across its network in Western Massachusetts. If you’re specifically seeking urogynecology services in Trinity Health Of New England’s Springfield area, Mercy Medical Center is the local affiliate within that system, but you may want to verify current urogynecology specialists and clinics directly through Trinity Health Of New England’s or Mercy Medical Center’s urology/gynecology departments.

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