Urogynecology - Trinity Health Of New England
Urogynecology • Springfield, MA
About
Mercy Medical Center in Springfield, MA (part of Trinity Health Of New England) is a nonprofit hospital system serving Western Massachusetts. Since 2015 it has operated within the Trinity Health Of New England integrated network. The hospital focuses on comprehensive care as part of a larger Catholic health system and is affiliated with Trinity Health of New England, offering services across its network in Western Massachusetts. If you’re specifically seeking urogynecology services in Trinity Health Of New England’s Springfield area, Mercy Medical Center is the local affiliate within that system, but you may want to verify current urogynecology specialists and clinics directly through Trinity Health Of New England’s or Mercy Medical Center’s urology/gynecology departments.
Clinic Type
Urogynecology
Address
271 Carew St, Springfield, Massachusetts 01104, US
Phone
833-639-6636
THOfNEWorkDaySupport@TrinityHealthOfNE.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Official Trinity Health Of New England Urogynecology website: 4.8 out of 5 (105 ratings)
Patients praise
- Providers noted as knowledgeable, thorough, and caring
- Staff praised for being professional, friendly, and courteous in specific instances
- Patients feel heard and satisfied with their treatment plans when they are able to access care
- Positive clinical outcomes for surgical procedures
Common complaints
- Difficulties with appointment scheduling and wait times
- Perceived unprofessional or rude conduct by administrative and reception staff
- Billing and administrative errors, including duplicate billing and lack of responsiveness to concerns
- Frustration with provider turnover or reassignment of primary care providers
- Challenges in navigating the health system's communications and referral processes
"I appreciate how everyone in the office is very professional, friendly, and courteous. Everyone that was and is involved in my healthcare, takes the time to listen, you don't feel as if they are rushing you out the door or ignoring."
— LocalityBiz (Review for Urogynecology Bloomfield)"I was trying to make a appointment for myself for something serious and a woman from the specialty department picked up. I wanted to know if I’m still in the system so that I can make an appointment and she whispered “what a f*ing mo*on” and transferred me to another department."
— WebMD (Review for Trinity Health Of New England Medical Group, Springfield)"Absolutely horrible, I waited almost a half hour over the scheduled time... I plan to follow up and may file complaints with the appropriate agencies. Yesterday’s experience was an F for failure regarding Trinities management for my needs."
— LocalityBiz (Review for Springfield facility)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nani Phillips Moss, MD, MPH | Trinity Health Of New England — Jan 30, 2026
- Staff | Trinity Health Of New England — May 9, 2026
- Department of Obstetrics-Gynecology - Baystate Health — Nov 9, 2025
- Location Search Results | Baystate Health — Jun 2, 2026
- Baystate Health and Trinity Health Of New England Sign Definitive Agreement to Integrate Mercy Medical Center | Trinity Health Of New England — Apr 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urogynecology clinics in Springfield
Baystate Urogynecology appears to be a specialty service within Baystate Health, the nonprofit academic healthcare system headquartered in Springfield, MA. Baystate Health operates four acute-care hospitals (with Baystate Medical Center as the Level I trauma center) and a large multi-specialty group, including Baystate Medical Practices. While the provided extracts confirm Baystate Health’s Springfield, MA base and its broad urology/gynecology-related clinical presence, there is no specific standalone “Baystate Urogynecology” page in the excerpt. If you’re seeking urogynecology services in Springfield, Baystate Health likely offers urogynecology within its obstetrics/gynecology or urology departments at Baystate Medical Center and related facilities. Key points: - Baystate Health: nonprofit integrated health system based in Springfield, MA. - Provides comprehensive obstetrics/gynecology and urology services through its Baystate Medical Practices network and Baystate Medical Center. - Main campus: Baystate Medical Center (Springfield) with other affiliated facilities; 5 locations served locally. If you want specifics (physician directory, appointment booking, services offered, or location for Baystate Urogynecology in Springfield), please provide a more targeted query or allow me to search the official site for a dedicated urogynecology page.
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