Urogynecology and Reconstructive Pelvic Surgery
Urogynecology • Springfield, MA • Multiple (Boston main campus, Danvers, Waltham) locations
Clinic Type
Urogynecology
Address
Main campus in Boston; Danvers and Waltham locations
Phone
857-238-8496
giving@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What conditions does the URPS treat?
Pelvic organ prolapse, urinary incontinence, bladder function problems, fistulas/diverticuli, fecal incontinence and constipation.
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- DocSpot (Dr. Keisha A. Jones): 4.8/5 (160)
- Healthgrades (Dr. Susan Glover): 3.4/5 (23)
- Medical News Today (Dr. Ellen Solomon): 5.0/5 (1)
- Healthgrades (Dr. Connie Dimarco): 4.5/5 (12)
Patients praise
- High clinical expertise and professionalism of physicians
- Attentive, compassionate, and informative bedside manner from doctors
- Positive surgical outcomes with clear explanations of procedures and options
- Effective patient-centered care and surgical success stories
Common complaints
- Difficulties with billing and administrative issues, including surprise facility charges and refund delays
- Reports of rude or dismissive interactions with nursing and office staff
- Long wait times and difficulty reaching the office via phone
- Mixed patient experiences regarding communication, with some finding staff curt or unresponsive
- Occasional complaints regarding diagnostic accuracy and perceived lack of follow-up
"Dr. Jones makes going to the dr. easy. She is attentive, compassionate and very knowledgeable."
— DocSpot"I’m highly disappointed that this doctor wouldn’t even see me... instead had her very rude nurse Bonnie call me..."
— LocalityBiz"The people who are running the office here and the lab they work with are COMPLETELY INEPT! Twice they couldn’t even detect a simple UTI..."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Olga Ramm, MD - Obstetrics and Gynecology | UCSF Health — Apr 6, 2026
- Dr. Youngwu Kim, MD - Waltham, MA - Obstetrics and Gynecology, Urogynecology — Apr 28, 2026
- Deborah Levy, MD - St. Louis, MO — Jul 15, 2025
- [PDF] Complications of Urogynecology and Reconstructive Pelvic Surgery — Oct 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urogynecology clinics in Springfield
Mercy Medical Center in Springfield, MA (part of Trinity Health Of New England) is a nonprofit hospital system serving Western Massachusetts. Since 2015 it has operated within the Trinity Health Of New England integrated network. The hospital focuses on comprehensive care as part of a larger Catholic health system and is affiliated with Trinity Health of New England, offering services across its network in Western Massachusetts. If you’re specifically seeking urogynecology services in Trinity Health Of New England’s Springfield area, Mercy Medical Center is the local affiliate within that system, but you may want to verify current urogynecology specialists and clinics directly through Trinity Health Of New England’s or Mercy Medical Center’s urology/gynecology departments.
Baystate Urogynecology appears to be a specialty service within Baystate Health, the nonprofit academic healthcare system headquartered in Springfield, MA. Baystate Health operates four acute-care hospitals (with Baystate Medical Center as the Level I trauma center) and a large multi-specialty group, including Baystate Medical Practices. While the provided extracts confirm Baystate Health’s Springfield, MA base and its broad urology/gynecology-related clinical presence, there is no specific standalone “Baystate Urogynecology” page in the excerpt. If you’re seeking urogynecology services in Springfield, Baystate Health likely offers urogynecology within its obstetrics/gynecology or urology departments at Baystate Medical Center and related facilities. Key points: - Baystate Health: nonprofit integrated health system based in Springfield, MA. - Provides comprehensive obstetrics/gynecology and urology services through its Baystate Medical Practices network and Baystate Medical Center. - Main campus: Baystate Medical Center (Springfield) with other affiliated facilities; 5 locations served locally. If you want specifics (physician directory, appointment booking, services offered, or location for Baystate Urogynecology in Springfield), please provide a more targeted query or allow me to search the official site for a dedicated urogynecology page.
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