Mercy Urology - S. Fremont
Urology • Springfield, MO • Since 1891
About
Summary: - Mercy Hospital Springfield is a healthcare facility in the Mercy Medical group, serving southwest Missouri and northwest Arkansas with a 130-year tradition of healing. - It is part of a public medical practices company headquartered in Las Vegas, NV, and lists a local contact number: (417) 820-2000. - The facility emphasizes patient satisfaction and has earned hospital recognitions. - Notable internal roles include Sandhya Samavedam (Director, Neurocritical Care Unit) and Brandy Henson (Director of Patient Logistics); the organization has about 59 employees and a range of medical and administrative departments. Fremont Springfield.” If you’re seeking urology services at a Mercy facility in Springfield, you may want to check the Mercy network’s urology department pages or contact the local Mercy Hospital Springfield directly at the listed phone number for the most accurate, location-specific details.
Clinic Type
Urology
Address
1965 S. Fremont Avenue, Suite 370
Phone
417-820-0300
bethany.pope@mercy.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What services are provided by Mercy Urology - S. Fremont?
Urology services including diagnosis and treatment of urinary system diseases, disorders of the male reproductive system, and conditions such as urinary tract infections, incontinence, impotence, infertility, tumors or stones; hospital-based services may be involved.
What’s a hospital-based service?
Hospital-based services include imaging and lab services and surgery centers provided by Mercy Hospital Springfield. They are billed separately from physician services and may affect your co-pay or deductible. Check with your insurance carrier to verify coverage.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.8/5 (23 reviews)
- Vitals (practice): 3.3 (ratings overview shown) (not stated)
- Vitals (Dr. Robert Johnson): 3.7/5 (not stated)
- Mercy (Dr. Robert D. Johnson): 4.7/5 provider rating (894 patients)
Patients praise
- Professional/nice staff and they were able to accommodate despite scheduling issues
- Some providers receive strong patient feedback for caring/compassionate bedside manner (e.g., Dr. Johnson)
- Provider ratings on Mercy site show high average rating for at least one urology provider (Dr. Robert D. Johnson)
Common complaints
- Poor communication and lack of responsiveness/callbacks
- Delays and rigid scheduling leading to rescheduling/poor customer service
- Unprofessional/un-caring experience and concerns about prioritizing money over patient care
- Difficulty getting appointments and inadequate follow-up reported by a patient
"“They were very professional and very nice. I highly recommend them.”"
— Birdeye review snippet for Mercy Urology - S. Fremont"“This is horrible customer service… I'm shopping for another Hospital. Big Medical is Big Problems.”"
— Birdeye review snippet for Mercy Urology - S. Fremont"“Lack of communication delays care. Three weeks of no one being available to speak and no call backs.”"
— Birdeye review snippet for Mercy Urology - S. FremontSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. M'Liss A. Hudson - Urologist in Springfield, MO — May 14, 2026
- Mercy Clinic Internal Medicine - Whiteside in Springfield, MO — Aug 19, 2025
- Local hospital hosting men’s health events | Local | springfieldnewssun.com — May 14, 2026
- Mercy Health - Springfield to host Men’s Health Expo – Hub Springfield — Oct 29, 2025
- Open For Business: Mercy Clinic Primary Care – Springfield East Republic Road | Springfield Business Journal — May 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Springfield
Urology Group of Western New England, PC (UGWNE) is a Springfield, MA-based medical practice specializing in adult urology. They offer individualized treatment plans for a range of urologic conditions using advanced techniques and technologies. Key facts: - Headquarters and primary location: 3640 Main St, Springfield, MA 01107 - Other offices: 3 additional Springfield-area locations - Services: Urology care for adults; physician assistants and nurse practitioners support - Type: Private partnership; active company - Revenue: about $11.2M; ~4 employees - Contact: info@ugwne.com; phone 413-785-5321 or 413-731-7130 - Web presence: ugwne.com; low online employer rating (2.0/5 from 1 review) If you’re looking specifically for Urodynamics/Urology services at the Springfield Main Street location, this is the primary practice to consider.
Springfield Clinic offers comprehensive urology services as part of its multispecialty care network. With over 650 physicians across more than 80 specialties, the clinic emphasizes patient-centered care, advanced treatments, and in-network insurance options. Key details: - Founded 1939; headquartered in Springfield, IL - Private multispecialty clinic with ~3,000 staff and 20 counties served in central Illinois - Services include primary and specialty care delivered close to home, leveraging up-to-date technologies - Contact: 217.528.7541 or 800.444.7541 - Locations: five offices in Springfield, IL (HQ and surrounding clinics) If you’re specifically seeking urology, this clinic is a large, established local option with a broad specialty network and in-network coverage, suitable for consultations, diagnostics, and treatment within a single regional health system. For precise urology services, scheduling, and physician availability, visit springfieldclinic.com or call the main numbers.
Comparing your options?
See other urology clinics in Springfield, or search the full directory by insurance, ratings, and more.