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Clinic Type

Urology

Address

326 Fountains Parkway, Fairview Heights, IL 62208

Phone

8334641778

Email

helpdesk@hshs.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you are experiencing a medical emergency, please dial 911 or go to the emergency department.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: 4.2 out of 5 stars (27 ratings) (27 ratings, 6 reviews)
  • WebMD: 5.0 out of 5 stars (25 ratings) (25 ratings)
  • Vitals: 3.9 out of 5 stars (33 ratings) (33 ratings, 9 reviews)
  • Healthgrades: 3.7 out of 5 stars (6 reviews) (6 reviews)
  • Birdeye: 3.7 out of 5 stars (131 reviews) (131 reviews)
  • Healthgrades: 4.5 out of 5 stars (16 reviews) (16 reviews)
  • US News Doctors: 4 out of 5 stars (5 reviews) (5 reviews)
  • Healthgrades: 3.3 out of 5 stars (21 reviews) (21 reviews)

Patients praise

  • Perceived medical knowledge and expertise
  • Effective explanations of conditions and treatment options
  • Successful surgical outcomes and professional care reported by some patients

Common complaints

  • Poor bedside manner and lack of compassion
  • Difficulty with staff responsiveness and communication
  • Inadequate follow-up after procedures or appointments
  • Long wait times and scheduling issues
  • Concerns regarding procedural outcomes and pain management

"Dr Nadler seems knowledgeable, but his nurse (Tracy) is definitely lacking in kindness and patient care. Very rude towards my husband."

Vitals

"He promised me to figure out the source of my pain and get my quality of life back... He has taken the time to address the issues, find the problems and figure out the safest, best solutions for me. I would recommend him to anyone!"

Healthgrades

"They do not return phone calls, they do not respond to their Own MyMercy system... Once you do get into see them the follow up is abysmal."

Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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