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About

Urology Group of Western New England, PC (UGWNE) is a Springfield, MA-based medical practice specializing in adult urology. They offer individualized treatment plans for a range of urologic conditions using advanced techniques and technologies. Key facts: - Headquarters and primary location: 3640 Main St, Springfield, MA 01107 - Other offices: 3 additional Springfield-area locations - Services: Urology care for adults; physician assistants and nurse practitioners support - Type: Private partnership; active company - Revenue: about $11.2M; ~4 employees - Contact: info@ugwne.com; phone 413-785-5321 or 413-731-7130 - Web presence: ugwne.com; low online employer rating (2.0/5 from 1 review) If you’re looking specifically for Urodynamics/Urology services at the Springfield Main Street location, this is the primary practice to consider.

Clinic Type

Urology

Address

3640 Main Street, Springfield, MA, USA

Phone

413-785-5321

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Technology & Equipment

  • Sacral Neuromodulation
  • on-site renal, bladder, and scrotal ultrasounds
  • Botox treatment for urinary issues
  • Vasectomy

Insurance & Payment

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Languages Spoken

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Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye: 3.7 out of 5 stars (131 reviews)
  • Healthgrades (Dr. William Tran): 3.0 out of 5 stars (24 reviews)
  • Healthgrades (Dr. Cory Harris): 2.3 out of 5 stars (16 reviews)

Patients praise

  • some staff members are reported to be attentive and helpful
  • some patients appreciate the surgical expertise of certain providers

Common complaints

  • rude, unprofessional, and dismissive staff communication
  • lack of compassion and poor bedside manner from certain physicians
  • difficulties with appointment scheduling and long wait times for callbacks
  • perceived lack of follow-up on procedures and test results
  • billing concerns

"Most rude and obnoxious staff answering the phone and scheduling appointments. There is no compassion just attitude."

— Birdeye Review

"Dr. Harris was dismissive and made me feel like I was wasting his time. He provided absolutely no follow-up."

— LocalityBiz Review

"Dr. Harris may not speak much, but he is an excellent surgeon... He knows what he is doing."

— Healthgrades Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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